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Ratings and Reviews 0 Ratings

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features
design
support

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What is Support Robotics?

Support Robotics offers an intelligent approach to tackling home Wi-Fi issues, which have become the primary reason for over fifty percent of all technical support inquiries made to internet service providers. This innovative solution features a self-service application alongside a remote support portal, bridging the gaps that current diagnostic tools leave behind, enabling both customers and support representatives to swiftly address Wi-Fi challenges. It seamlessly integrates with the existing functionalities of your router, customer care application, or network infrastructure. Moreover, Support Robotics empowers your helpdesk agents to access the customer's router during broadband outages, allowing them to conduct diagnostics across multiple facets. By providing your support agents with the ability to view the situation from the customer's perspective, it offers a level of insight comparable to an on-site visit, thereby enhancing the overall customer experience. Ultimately, this tool not only streamlines the troubleshooting process but also fosters a deeper connection between service providers and their clients.

What is Payfast India?

There's no rush to visit your local cable TV or internet provider; instead, you can conveniently access Payfast to set up your HD cable TV and broadband connection from anywhere across India. By making timely payments for your services, you will also enjoy attractive cashback offers and discounts with each booking made through our platform. Our online booking system provides a holistic approach to securing both cable TV and internet services, establishing Payfast as the premier destination for quick cable TV recharges and online broadband bill payments, while also offering economical and dependable internet solutions. Experience the ease of recharging your cable TV and settling your broadband bills effortlessly, whenever and wherever you desire. Moreover, Payfast India features advanced cable TV billing software equipped with an MRP and ala carte billing system specifically designed for Indian users. To comply with the latest tariff regulations, our mobile application or website allows users to easily select their favorite channels, ensuring a tailored viewing experience. With Payfast, managing your entertainment and internet connectivity has become simpler and more beneficial than ever. Furthermore, our platform continually updates to enhance the user experience, giving you more reasons to choose us for your service needs.

Media

Media

Integrations Supported

Integrations Supported

PremierCashier

API Availability

API Availability

Pricing Information

$55 - $75 /month/user
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Support Robotics

Date Founded

2017

Company Website

www.supportrobotics.com

Company Facts

Organization Name

Payfast India

Company Location

India

Company Website

www.payfastindia.com

Categories and Features

Remote Support

Diagnostic Tools
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

WiFi Analyzers

Not specified

Categories and Features

Utility Billing

Not specified

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