Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • IPVanish Reviews & Ratings
    111 Ratings
    Company Website
  • NinjaOne Reviews & Ratings
    6,035 Ratings
    Company Website
  • ISL Light Remote Desktop Reviews & Ratings
    1,576 Ratings
    Company Website
  • ScreenMeet Reviews & Ratings
    34 Ratings
  • Admin By Request Endpoint Privilege Management Reviews & Ratings
    105 Ratings
    Company Website
  • Zoho Assist Reviews & Ratings
    2,215 Ratings
    Company Website
  • SuperOps Reviews & Ratings
    223 Ratings
    Company Website
  • T-Mobile for Business Reviews & Ratings
    11 Ratings
    Company Website
  • Private Internet Access (PIA) Reviews & Ratings
    151 Ratings
    Company Website
  • Sendbird Reviews & Ratings
    166 Ratings
    Company Website

What is Support Robotics?

Support Robotics offers an intelligent approach to tackling home Wi-Fi issues, which have become the primary reason for over fifty percent of all technical support inquiries made to internet service providers. This innovative solution features a self-service application alongside a remote support portal, bridging the gaps that current diagnostic tools leave behind, enabling both customers and support representatives to swiftly address Wi-Fi challenges. It seamlessly integrates with the existing functionalities of your router, customer care application, or network infrastructure. Moreover, Support Robotics empowers your helpdesk agents to access the customer's router during broadband outages, allowing them to conduct diagnostics across multiple facets. By providing your support agents with the ability to view the situation from the customer's perspective, it offers a level of insight comparable to an on-site visit, thereby enhancing the overall customer experience. Ultimately, this tool not only streamlines the troubleshooting process but also fosters a deeper connection between service providers and their clients.

What is Signifi Personal?

While you may excel in your field, dealing with Wi-Fi issues might not be your strong suit. The majority of Wi-Fi diagnostic tools require complex home configurations, detailed spreadsheets, USB connectors, and calculations for antenna gain, which can seem like a thrilling technical endeavor; nonetheless, what you truly require is a reliable connection to fulfill your duties. For remote workers, online students, and teachers conducting virtual lessons, a consistent home Wi-Fi connection is crucial for maintaining productivity. Encountering choppy video calls with important clients, interrupted classes due to erratic internet service, or missing essential webinars because of Wi-Fi failures is simply unacceptable. This is where Signifi Agent comes into play, offering a straightforward desktop application that collects data about your network and nearby networks for comprehensive evaluation. With the Wi-Fi Audit and Issues Dashboard from Signifi, you can gain clarity on your connectivity problems and receive practical solutions, enabling you to swiftly get back to your tasks. This robust tool guarantees that you can concentrate on your work without being impeded by technical challenges, thus enhancing your overall efficiency and effectiveness in your role.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$55 - $75 /month/user
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Support Robotics

Date Founded

2017

Company Website

www.supportrobotics.com

Company Facts

Organization Name

MetaGeek

Date Founded

2005

Company Location

United States

Company Website

www.metageek.com/products/signifi/

Categories and Features

Remote Support

Diagnostic Tools
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

WiFi Analyzers

Not specified

Categories and Features

Lesson Planning

Not specified

WiFi Analyzers

Not specified

Popular Alternatives

Popular Alternatives

WiFi Explorer Reviews & Ratings

WiFi Explorer

Intuitibits
Acrylic WiFi Professional Reviews & Ratings

Acrylic WiFi Professional

Tarlogic Security