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What is SureShip?

SureShip® is a purpose-built shipping and fulfillment automation platform created for organizations running Infor CloudSuite Industrial (SyteLine) ERP. It embeds shipping functionality directly into the ERP, allowing users to manage all fulfillment activities without switching systems. SureShip® integrates with leading parcel and LTL carriers, providing direct API connectivity for label generation, rate shopping, and shipment confirmation. Its predictive packaging features help optimize freight costs by selecting the best carrier and service level before shipping. Real-time integration ensures that shipment data, costs, and tracking details are instantly available within the ERP. The platform reduces reliance on manual processes, significantly lowering the risk of data entry errors. Automated notifications and tracking improve customer communication and service responsiveness. SureShip® also supports freight revenue and cost management, giving finance teams better control over shipping margins. Built on SyteLine’s Mongoose™ architecture, it delivers performance, scalability, and long-term compatibility. Flexible deployment options allow companies to run SureShip® on-premise or in the cloud. Many organizations achieve full ROI within months by reducing labor requirements and fulfillment delays. SureShip® ultimately transforms shipping from a bottleneck into a streamlined, data-driven operation.

What is Direct-Recovery?

If your company is involved in parcel and LTL shipping, you might be incurring high fees from carriers due to the difficulty in identifying and contesting inaccurate charges. We diligently track every package dispatched and every fee charged to you. When delays occur, we ensure that you receive a refund for any shipping costs related to those late deliveries. Should we find any unjust charges, our team works to secure either a credit or a refund on your behalf. In the event of lost or damaged shipments, we also aim to recoup the expenses associated with both the shipping and the contents that were affected. Moreover, if you're encountering rising rates, we can negotiate improved pricing for you or offer the analytical tools necessary to help you achieve similar outcomes. These reductions in hard costs can frequently surpass 10% of your carrier bills, ultimately enhancing your financial performance. By utilizing our services, you can not only boost your shipping efficiency but also cut down on unnecessary expenditures. Our commitment to your savings means that you can focus more on your core business activities.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$1.00/month
Free Version

Supported Platforms

Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub

Training Options

Online Training

Company Facts

Organization Name

Decision Resources

Date Founded

1978

Company Location

United States

Company Website

www.decision.com/software/sureship/

Company Facts

Organization Name

Direct-Recovery

Date Founded

2000

Company Location

United States

Company Website

www.direct-recovery.com

Categories and Features

LTL

Not specified

Shipping

Bills of Lading
Freight Shipping
Ground Shipping
Import / Export
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Categories and Features

LTL

Not specified

Parcel Audit

Not specified

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