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What is SureShip?

SureShip® is a purpose-built shipping and fulfillment automation platform created for organizations running Infor CloudSuite Industrial (SyteLine) ERP. It embeds shipping functionality directly into the ERP, allowing users to manage all fulfillment activities without switching systems. SureShip® integrates with leading parcel and LTL carriers, providing direct API connectivity for label generation, rate shopping, and shipment confirmation. Its predictive packaging features help optimize freight costs by selecting the best carrier and service level before shipping. Real-time integration ensures that shipment data, costs, and tracking details are instantly available within the ERP. The platform reduces reliance on manual processes, significantly lowering the risk of data entry errors. Automated notifications and tracking improve customer communication and service responsiveness. SureShip® also supports freight revenue and cost management, giving finance teams better control over shipping margins. Built on SyteLine’s Mongoose™ architecture, it delivers performance, scalability, and long-term compatibility. Flexible deployment options allow companies to run SureShip® on-premise or in the cloud. Many organizations achieve full ROI within months by reducing labor requirements and fulfillment delays. SureShip® ultimately transforms shipping from a bottleneck into a streamlined, data-driven operation.

What is Dispatchly?

Dispatchly is a specialized software solution that streamlines shipment audits by detecting parcels that are delayed, misplaced, or damaged, while also automatically handling refund claims with the relevant carriers for you. The platform monitors shipments across more than 380 carriers, including well-known companies like UPS, FedEx, DHL, DPD, and Royal Mail, ensuring adherence to each carrier's service level agreements. When a parcel does not comply with the expected standards, Dispatchly collects the necessary documentation and files the claim ahead of the deadline. Users can securely link their carrier API keys, which are encrypted and limited to claim-related functions, with the option to revoke access anytime via the user dashboard. Furthermore, Dispatchly features a carrier scorecard that assesses each carrier based on metrics such as on-time delivery performance, incidence of damage, and the efficiency of claims processing. Refunds are credited directly to your carrier account, allowing you to keep the entire refunded amount. The service operates with a clear monthly fee structure that avoids any commission on recovered funds, ensuring that you retain 100% of what is reimbursed. This all-encompassing strategy promotes both transparency and efficiency in addressing shipment-related concerns, ultimately enhancing the overall user experience. With its comprehensive features, Dispatchly not only simplifies the audit process but also empowers users to effectively manage their shipping logistics.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

€899/month (billed annually)
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Decision Resources

Date Founded

1978

Company Location

United States

Company Website

www.decision.com/software/sureship/

Company Facts

Organization Name

Dispatchly

Date Founded

2025

Company Location

Netherlands

Company Website

dispatch.ly

Categories and Features

LTL

Shipping

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Categories and Features

Parcel Audit

Auditing & Claim Filing Services
Automated Audit
Automated Claim Filing
Carrier Invoice Auditing
Cost Recovery Reporting
Data Import
Exceptions Management
Package Analytics
Predictive Analytics
Shipping Monitoring
Shipping Optimization
Third Party Management

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