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What is Surfface?

Surfface operates as an OSINT (Open Source Intelligence) orchestrator and a targeted people search engine designed for companies aiming to uncover the genuine identities of individuals they encounter on the internet. By allowing users to upload a facial image along with optional information like a name or handle, Surfface taps into a wide array of lawful, publicly available resources, including social media profiles, posts, and videos, to conduct thorough analyses. This extensive scanning enables users to construct a clearer picture of the identity behind a given account, message, or transaction. Various teams, including those dedicated to security, fraud prevention, and trust and safety, rely on Surfface to evaluate risks tied to social engineering, uncover fraudulent accounts, and diminish potential insider threats. Furthermore, human resources and compliance divisions use this tool to add an extra layer of open-source verification for high-risk positions, vendors, or partners. Sales teams and customer service representatives also gain from Surfface by obtaining a more nuanced understanding of the real individuals associated with key accounts. What sets Surfface apart from conventional reverse image search tools is its superior ability to pinpoint faces within social media content, linking them to specific profiles while offering pertinent context that aids in assessing intent and risk, all while adhering to compliance standards and primarily catering to the US market. This groundbreaking method empowers businesses to navigate the intricate landscape of online interactions with enhanced confidence and insight, ultimately fostering better decision-making in their operations. As a result, organizations can leverage this information to improve their strategies and enhance their overall effectiveness in engaging with potential clients or partners.

What is Korra?

Enhance the potential of your content with a customized support platform similar to ChatGPT. Korra revolutionizes the customer support landscape by leveraging advanced natural language processing to interpret complex questions, delivering contextually appropriate and accurate responses sourced exclusively from your proprietary materials. Users can anticipate receiving precise answers, complete with highlighted information or time stamps for effortless referencing. Experience a smarter, more efficient, and continuously evolving AI knowledge base that adjusts to the changing needs of your business. Establishing your automated, private AI knowledge base is a quick process that takes only seconds. Korra supports all file types, including videos, and securely integrates knowledge solely from the documents you provide. You can swiftly customize, brand, and launch your AI chat support solution without hassle. With three robust deployment options available, customers can interact with Korra from any device, at their convenience, and in their preferred manner. Additionally, the platform offers a traditional knowledge base search interface that can be accessed via a dedicated support URL, ensuring a smooth user experience. This cutting-edge solution not only simplifies support but also significantly boosts customer satisfaction and engagement, making it an invaluable asset for any organization looking to optimize its support services. By leveraging such a dynamic tool, businesses can ensure they are always one step ahead in addressing customer needs.

Media

No images available

Media

Integrations Supported

ChatGPT
Confluence
Dropbox
Google Drive
Salesforce
Slack
YouTube
Zendesk

Integrations Supported

ChatGPT
Confluence
Dropbox
Google Drive
Salesforce
Slack
YouTube
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$19.99/month/user
Free Trial Offered?
Free Version

Pricing Information

$99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Muskelo LLC

Date Founded

2024

Company Location

United States

Company Website

surfface.com

Company Facts

Organization Name

Korra

Company Location

Israel

Company Website

korra.ai/

Categories and Features

Visual Search

Barcode Recognition
Catalog Management
Customer Activity Tracking
Filtering
IP Protection
Image Tagging
Mobile App
Optical Character Recognition
Product Recommendations
Product Search
Reverse Image Search
Video Search

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery

Insight Engines

AI / Machine Learning
Augmented Analytics
Data Aggregation
Data Classification
Data Extraction
Data Source Connectors
Full Text Search
Intent Recognition
Multiple Data Sources
Search / Filter
Sentiment Analysis

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Visual Search

Barcode Recognition
Catalog Management
Customer Activity Tracking
Filtering
IP Protection
Image Tagging
Mobile App
Optical Character Recognition
Product Recommendations
Product Search
Reverse Image Search
Video Search

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