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BookinglayerAn integrated booking platform designed to help you manage and sell both activities and accommodations efficiently. This system enables you to accept bookings straight from your website, significantly decreasing the number of phone calls needed for confirmations. With our Booking Engine, you can create tailored packages and empower your customers with the option to decide how much control they desire over their bookings. Our Payment Form facilitates the collection of payments through any preferred method, while you can also automate reminders for deposit or balance payments, and set time limits for bookings to ensure they expire if not paid. Additionally, the Guest Portal allows you to gather essential information from your guests, enabling you to pose specific questions, establish preferences, and accommodate dietary restrictions. This user-friendly portal streamlines the booking process, making it easy for guests to make initial reservations and modify them later if needed, manage refunds, organize activities, designate instructors, and send out communications, all in one comprehensive system.
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TablesReadyOur SMS-based application designed for managing waitlists, reservations, and queues in various sectors such as restaurants and hospitals will enhance the efficiency of your customer management process. Customers have the option to join your list seamlessly through an embedded widget, web page, or SMS, and you have the flexibility to disable this feature if desired. The platform supports online bookings and appointments that can be tailored for different industries, including dining, personal services, retail, entertainment, and government agencies. Communicating with your guests is simple; you can notify them when you're ready to serve by using a range of customizable automated texts or initiating a direct SMS conversation. If you prefer to use another scheduling software, that's not an issue; you can upload your reservations or utilize our API for smooth customer flow management. Additionally, our app integrates effortlessly with Square POS and Weebly, allowing for automatic text notifications when orders are placed. Importantly, there is no need for you or your customers to download any apps, making the process even more convenient. This user-friendly approach ensures that managing customer interactions is straightforward and efficient for all parties involved.
What is Surge Social?
Surge Social offers comprehensive Wi-Fi marketing capabilities at a significantly lower cost. Our platform is equipped with essential features for your business, such as customizable landing pages and options for directing users to platforms like Facebook, Instagram, or the Play Store. You can also seamlessly integrate Google Tags and Facebook Pixel for your Wi-Fi guests.
Additionally, the platform provides automated review requests alongside email and SMS marketing, along with webhooks and integration with Zapier, making it a versatile tool for enhancing customer engagement and streamlining communication. With these functionalities, your marketing efforts can become more efficient and effective in reaching your target audience.
What is Fydelia?
Fydelia stands out as an all-encompassing solution tailored for guest WiFi and captive portal requirements, utilizing your current WiFi setup to transform complimentary internet access into a dynamic marketing and engagement instrument. This innovative platform provides an extensive array of customizable, mobile-friendly splash pages that require no technical expertise to design, featuring an endless variety of templates. It seamlessly integrates with multiple CRMs and backend systems, capturing thoroughly verified customer emails to bolster direct marketing initiatives, frequently achieving considerably higher opt-in rates than traditional approaches. The cloud-based service from Fydelia includes features like automatic reporting, comprehensive analytics, remote management capabilities, and convenient auto-login for returning visitors, all without the need for supplementary hardware. On top of that, it offers over 100 no-code integrations with widely-used applications, enhancing user experience through built-in marketing tools that encompass interactive games, scratch cards, location-specific offers, scheduled promotions, loyalty schemes, WiFi vouchers, and A/B testing functionalities. Fydelia not only amplifies user engagement but also emphasizes GDPR compliance and security, making it an excellent option for businesses keen on optimizing their WiFi capabilities. By leveraging such powerful tools, the platform enables organizations to foster a more engaging and secure environment for their clientele, ultimately driving marketing achievements and enhancing customer satisfaction. In this way, Fydelia becomes an indispensable asset for businesses aiming to elevate their WiFi service experience.
Integrations Supported
Mailchimp
Tripadvisor
Airship
Bloomreach
Cisco Meraki
Como
Facebook Ads
Facebook Messenger
GetResponse
Google Analytics 360
Integrations Supported
Mailchimp
Tripadvisor
Airship
Bloomreach
Cisco Meraki
Como
Facebook Ads
Facebook Messenger
GetResponse
Google Analytics 360
API Availability
Has API
API Availability
Has API
Pricing Information
$7 per month per location
Free Trial Offered?
Free Version
Pricing Information
$46.89 per month per venue
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Surge Social
Date Founded
2018
Company Location
Global
Company Website
surge-social.com
Company Facts
Organization Name
Fydelia
Date Founded
2016
Company Location
United Kingdom
Company Website
www.fydelia.com
Categories and Features
WiFi Marketing
Automated Emails
Branded Splash Page
Customer Analytics
Data Export
Data Privacy Compliance
Lead Capture
Location Heatmaps
Loyalty Program
Review Platform Integration
SMS Marketing
Social Media Integration
Surveys
Time Limited WiFi
Trigger Campaigns
Categories and Features
WiFi Marketing
Automated Emails
Branded Splash Page
Customer Analytics
Data Export
Data Privacy Compliance
Lead Capture
Location Heatmaps
Loyalty Program
Review Platform Integration
SMS Marketing
Social Media Integration
Surveys
Time Limited WiFi
Trigger Campaigns
