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What is Surge Social?

Surge Social offers comprehensive Wi-Fi marketing capabilities at a significantly lower cost. Our platform is equipped with essential features for your business, such as customizable landing pages and options for directing users to platforms like Facebook, Instagram, or the Play Store. You can also seamlessly integrate Google Tags and Facebook Pixel for your Wi-Fi guests. Additionally, the platform provides automated review requests alongside email and SMS marketing, along with webhooks and integration with Zapier, making it a versatile tool for enhancing customer engagement and streamlining communication. With these functionalities, your marketing efforts can become more efficient and effective in reaching your target audience.

What is SO Connect?

Discover your local business presence on the internet, as every platform enables you to oversee your business details from a single location. To enhance your visibility in search results, actively manage and gather reviews! You can promptly refresh your business data across over 50 platforms, such as Google, TripAdvisor, and Yelp. Encourage more feedback from happy customers to elevate your star ratings and enhance your online search position. By automatically gathering email addresses, you can engage with customers through appealing offers that encourage repeat visits. Leverage Wi-Fi login to collect customer email addresses and gain valuable insights into their preferences. Utilize automated messaging to dispatch tailored communications and invitations, fostering connections that transform new visitors into loyal patrons. Building these relationships can ultimately lead to increased customer retention and satisfaction.

Media

Media

Integrations Supported

Facebook
Tripadvisor
Yelp
Facebook Ads
Formitable
Google Analytics
Google Business Profile
Google Forms
HubSpot Customer Platform
Manychat
Ontraport
Reputation Loop
Snapchat
Square Appointments
Square for Restaurants
TikTok
Twilio
UniFi Identity
YouTube
Zomato

Integrations Supported

Facebook
Tripadvisor
Yelp
Facebook Ads
Formitable
Google Analytics
Google Business Profile
Google Forms
HubSpot Customer Platform
Manychat
Ontraport
Reputation Loop
Snapchat
Square Appointments
Square for Restaurants
TikTok
Twilio
UniFi Identity
YouTube
Zomato

API Availability

Has API

API Availability

Has API

Pricing Information

$7 per month per location
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Surge Social

Date Founded

2018

Company Location

Global

Company Website

surge-social.com

Company Facts

Organization Name

SO Connect

Date Founded

2012

Company Location

Netherlands

Company Website

soconnect.com

Categories and Features

WiFi Marketing

Automated Emails
Branded Splash Page
Customer Analytics
Data Export
Data Privacy Compliance
Lead Capture
Location Heatmaps
Loyalty Program
Review Platform Integration
SMS Marketing
Social Media Integration
Surveys
Time Limited WiFi
Trigger Campaigns

Categories and Features

Location-Based Marketing

Audience Demographics
Beacons (BLE)
Contextual Marketing
Footfall Analytics
Geofencing
Location Intelligence
Marketing Attribution
Marketing Automation
NFC
Personalization
Push Notifications
QR Codes
Reporting / Analytics
Social Marketing
Wi-Fi

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

WiFi Marketing

Automated Emails
Branded Splash Page
Customer Analytics
Data Export
Data Privacy Compliance
Lead Capture
Location Heatmaps
Loyalty Program
Review Platform Integration
SMS Marketing
Social Media Integration
Surveys
Time Limited WiFi
Trigger Campaigns

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