Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • QBench Reviews & Ratings
    153 Ratings
    Company Website
  • Silverware Reviews & Ratings
    12 Ratings
    Company Website
  • LabWare LIMS Reviews & Ratings
    113 Ratings
    Company Website
  • Compete Club Management Reviews & Ratings
    13 Ratings
    Company Website
  • Service Center Reviews & Ratings
    123 Ratings
    Company Website
  • Process Street Reviews & Ratings
    1,119 Ratings
    Company Website
  • SciSure Reviews & Ratings
    311 Ratings
    Company Website
  • DoctorConnect Reviews & Ratings
    85 Ratings
    Company Website
  • Athena Security Reviews & Ratings
    5 Ratings
    Company Website
  • FrameworkLTC Reviews & Ratings
    48 Ratings
    Company Website

What is SurgyOne?

SurgyOne is a comprehensive hospital information system (HIS) and electronic health record (EHR) designed to unify various processes, including outpatient (OPD), inpatient (IPD), emergency services, laboratory, pharmacy, and billing, all centered around a single patient record. It supports a range of essential activities such as patient admissions, bed management, clinical documentation, laboratory task oversight, pharmacy inventory management, and billing processes for both outpatient and inpatient services, while also managing insurance claims and interactions with third-party administrators (TPAs). Additionally, the system incorporates an AI-driven assistant that empowers staff to swiftly access patient records and automate repetitive tasks, enhancing overall efficiency. Key features include role-based access controls, detailed audit trails, compatibility with FHIR R4 standards, workflows aligned with ABDM and NHCX guidelines, and adherence to DPDP regulations, making it suitable for NABH accreditation. Targeted towards hospitals and healthcare networks, SurgyOne also offers seamless integration with other Surgy products, hospital management systems, medical devices, laboratory and radiology equipment, insurance companies, government platforms, and finance and HR software solutions. By providing such a holistic approach, SurgyOne significantly improves the operational workflow for healthcare providers while ultimately elevating the quality of patient care. This interconnected system not only simplifies processes but also promotes a collaborative environment for healthcare teams.

What is SurgyFrontdesk?

SurgyFrontdesk is an innovative voice assistant powered by AI, specifically crafted for hospitals to manage both incoming and outgoing patient calls through the existing PBX system. It proficiently handles various responsibilities, including responding to common inquiries, scheduling, confirming, rescheduling, or canceling appointments, collecting patient registration details, and setting up reminders and follow-up notifications. After a patient’s appointment, it also has the capability to send prescriptions, bills, and reports via WhatsApp or SMS. This system enhances the functionality of the current call center by routing calls that need human attention to the right personnel without completely replacing the human element. Furthermore, it seamlessly integrates with SurgyCRM, allowing for follow-up actions that can trigger AI calls or WhatsApp communications, while also keeping accurate records of outcomes in patient files. SurgyFrontdesk serves as an excellent solution for healthcare providers aiming to optimize routine patient interactions and appointment management, thus allowing staff to dedicate their time to more intricate discussions that require human understanding. By automating these processes, it plays a significant role in boosting operational efficiency and enhancing communication within healthcare settings. Ultimately, the combination of technology and human expertise results in a more effective patient care experience.

Media

Media

Integrations Supported

Integrations Supported

WhatsApp

API Availability

API Availability

Pricing Information

$20
Annual subscription priced per hospital; the final fee varies by selected modules, number of sites, user-volume tiers, and implementation scope. Full white-label branding is a separately priced option.
Free Trial Offered?

Pricing Information

$5
Annual subscription per hospital, quoted after scoping. Pricing depends on selected products, number of sites, and user or volume tiers. Full white-labeling is priced separately during onboarding.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Surgy Innovation Labs

Date Founded

2020

Company Location

India

Company Website

surgy.health/

Company Facts

Organization Name

Surgy Innovation Labs

Date Founded

2020

Company Location

India

Company Website

surgy.health/products/surgy-frontdesk

Categories and Features

Hospital Management

Not specified

Categories and Features

AI Receptionists

Not specified

Healthcare AI

Not specified

Popular Alternatives

Selten HMS Reviews & Ratings

Selten HMS

Selten Technologies

Popular Alternatives

SurgyCRM Reviews & Ratings

SurgyCRM

Surgy Innovation Labs
CureTotal Reviews & Ratings

CureTotal

Blocsys Technologies
SurgyInsights Reviews & Ratings

SurgyInsights

Surgy Innovation Labs
MedeilPlus Cloud HIS Reviews & Ratings

MedeilPlus Cloud HIS

Vanuston Intelligence Private Limited
SurgyOne Reviews & Ratings

SurgyOne

Surgy Innovation Labs