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What is Survey Back Office?

Our primary focus is on providing outstanding project management services specifically designed for survey research organizations. What sets us apart from our competitors is our unwavering commitment to customer-oriented solutions, which emphasizes clarity and transparency in our practices to build lasting partnerships. Clients are empowered to effortlessly create and share branded links with their customers and vendors, whether they are directing traffic to their own end pages or those of their chosen panel providers. Research firms can choose to conduct studies utilizing their own respondent panels or by partnering with external panel vendors, granting them valuable flexibility. Our platform offers real-time insights into redirections, including information on completed surveys, disqualified entries, and fulfilled quotas. Furthermore, users have the capability to create and manage their own panels, thereby overseeing the entire business process cycle efficiently. Since our inception in 2012, Survey Back Office has positioned itself as a reliable ally within the survey research sector, consistently providing project management solutions tailored to the unique needs of our clients. We embarked on this journey by crafting a robust project management tool for survey research in 2012, ultimately developing a portal that caters to both new and established survey research entities. Looking ahead, we are committed to continuously enhancing our services to adapt to the evolving landscape of this dynamic industry, ensuring that we always meet the changing demands of our clientele. Our dedication to innovation and improvement remains at the forefront of our mission as we strive to support our clients in achieving their research goals.

What is IdSurvey?

IdSurvey is a sophisticated tool designed for conducting professional surveys. It facilitates data collection through various methods including telephone (CATI), web (CAWI), face-to-face (CAPI), or a combination of these approaches. With IdSurvey, users can effortlessly design questionnaires, gather data, and perform analyses. The platform also features integrated functions such as email and SMS distribution, a comprehensive reporting section, a supervisor dashboard for oversight, and a VoIP dialer to enhance communication. Additionally, its user-friendly interface ensures that even those with minimal technical expertise can navigate the software effectively.

Media

Media

Integrations Supported

Integrations Supported

Microsoft Excel

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$180 per user per month
CATI: licenses by phone agent (Annual - Permanent - Daily)
CAWI: licenses by complete
CAPI: licenses by complete
Free Trial Offered?

Supported Platforms

SaaS
Android

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Survey Back Office

Date Founded

2015

Company Location

India

Company Website

surveybackoffice.com

Company Facts

Organization Name

IdWeb

Date Founded

2002

Company Location

Italy

Company Website

www.idsurvey.com

Categories and Features

Survey

Not specified

Categories and Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Skip Logic
Supports Audio / Images / Video

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