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What is Survey Back Office?

Our primary focus is on providing outstanding project management services specifically designed for survey research organizations. What sets us apart from our competitors is our unwavering commitment to customer-oriented solutions, which emphasizes clarity and transparency in our practices to build lasting partnerships. Clients are empowered to effortlessly create and share branded links with their customers and vendors, whether they are directing traffic to their own end pages or those of their chosen panel providers. Research firms can choose to conduct studies utilizing their own respondent panels or by partnering with external panel vendors, granting them valuable flexibility. Our platform offers real-time insights into redirections, including information on completed surveys, disqualified entries, and fulfilled quotas. Furthermore, users have the capability to create and manage their own panels, thereby overseeing the entire business process cycle efficiently. Since our inception in 2012, Survey Back Office has positioned itself as a reliable ally within the survey research sector, consistently providing project management solutions tailored to the unique needs of our clients. We embarked on this journey by crafting a robust project management tool for survey research in 2012, ultimately developing a portal that caters to both new and established survey research entities. Looking ahead, we are committed to continuously enhancing our services to adapt to the evolving landscape of this dynamic industry, ensuring that we always meet the changing demands of our clientele. Our dedication to innovation and improvement remains at the forefront of our mission as we strive to support our clients in achieving their research goals.

What is JAMBO Research Software?

Our software boasts a remarkable level of modularity, allowing for extensive customization to cater to a wide range of requirements. The user interfaces are fully responsive, guaranteeing a smooth experience across different internet browsers and devices, thereby improving convenience and usability. Jambo surveys also demonstrate complete responsiveness, seamlessly adjusting to the device utilized by the respondent. When crafting surveys, you can prioritize content creation without worrying about the arrangement of questions, text lengths, or image resolutions, as our system ensures that your questionnaire is presented attractively in any context. In addition, our panel management solution equips you with the tools to build intricate research panels, offering features such as a dedicated landing webpage, a double opt-in subscription process, and customized sites for each panelist. The system also includes monitoring capabilities for your panels, along with an advanced sampling mechanism to guarantee the selection of the most appropriate respondents for your research endeavors. Furthermore, you have the option to implement our river sampling system, which effortlessly guides respondents to your survey. This comprehensive approach not only streamlines every aspect of your survey process but also enhances user engagement and satisfaction, making it a valuable tool for researchers.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

Survey Back Office

Date Founded

2015

Company Location

India

Company Website

surveybackoffice.com

Company Facts

Organization Name

Jambo Software

Date Founded

1993

Company Location

Netherlands

Company Website

www.jambo-software.com

Categories and Features

Survey

Not specified

Categories and Features

Market Research

Not specified

Panel Management

Not specified

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