Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • SurveyLegend Reviews & Ratings
    1,880 Ratings
    Company Website
  • Sogolytics Reviews & Ratings
    867 Ratings
    Company Website
  • SurveySparrow Reviews & Ratings
    3,032 Ratings
    Company Website
  • SurveyJS Reviews & Ratings
    61 Ratings
    Company Website
  • Titan Reviews & Ratings
    376 Ratings
    Company Website
  • Jotform Reviews & Ratings
    8,469 Ratings
    Company Website
  • GWI Reviews & Ratings
    193 Ratings
    Company Website
  • Mentornity Reviews & Ratings
    99 Ratings
    Company Website
  • QEval Reviews & Ratings
    30 Ratings
    Company Website
  • CallTrackingMetrics Reviews & Ratings
    935 Ratings
    Company Website

What is Survey360?

In the fiercely competitive landscape of global business today, the quest to attract new clientele while enhancing loyalty among current customers poses significant challenges. Contact centers are key players in achieving remarkable outcomes in this arena. But how can one effectively assess this situation? Pointel Survey360 streamlines the survey process, enabling the creation and execution of surveys to gather invaluable customer feedback and experience insights. This tool provides precise, comprehensive data regarding customer expectations and the performance of contact centers. The swift analysis of this information is instrumental in both retaining existing customers and acquiring new ones. Additionally, Pointel Survey360 has received the prestigious Gold Award for Most Innovative Technology at the 17th Contact Center World Awards, highlighting its excellence amidst a competitive field of over 2000 participants from 80 countries in the contact center sector. This recognition underscores the significant impact Survey360 can have on improving customer engagement and satisfaction.

What is Advian EdgeAI?

The system is designed for remarkable adaptability across different environments, enabling you to refine your existing processes instead of completely revamping them in response to emerging technological trends. Its modular architecture supports continuous upgrades to existing models and algorithms while incorporating new features to deliver additional advantages. Remaining competitive is not just about reducing costs; it requires a dedication to perpetual innovation and enhancement that can lead to meaningful change. The rise of disruptive technologies necessitates that organizations evolve and vie for position in demanding market conditions. An AI-driven, data-centric culture empowers organizations to achieve impactful outcomes with greater depth and precision than ever before. With an emphasis on strategic long-term goals, we will delineate specific business objectives for the initial production pilot. Subsequently, Advian will plan, create, and deploy the customized solution directly on-site. This methodical strategy guarantees that the transformation process is in sync with the established objectives, optimizing the likelihood of successful outcomes. Ultimately, this approach not only fosters resilience but also positions organizations to thrive in an ever-changing landscape.

Media

Media

Integrations Supported

Salesforce

Integrations Supported

Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Pointel

Date Founded

1999

Company Location

United States

Company Website

www.pointel.com

Company Facts

Organization Name

Advian

Date Founded

2018

Company Location

Finland

Company Website

www.advian.fi/en/solutions/advian-edgeai

Categories and Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Popular Alternatives

Pointel DCCM Reviews & Ratings

Pointel DCCM

Pointel

Popular Alternatives

PILOT:Suite Reviews & Ratings

PILOT:Suite

FELTEN
SurveyMethods Reviews & Ratings

SurveyMethods

Survey Methods
My-Survey Reviews & Ratings

My-Survey

HR Tools
Thyme Software Reviews & Ratings

Thyme Software

Fresh Software Solutions