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What is Survey360?

In the fiercely competitive landscape of global business today, the quest to attract new clientele while enhancing loyalty among current customers poses significant challenges. Contact centers are key players in achieving remarkable outcomes in this arena. But how can one effectively assess this situation? Pointel Survey360 streamlines the survey process, enabling the creation and execution of surveys to gather invaluable customer feedback and experience insights. This tool provides precise, comprehensive data regarding customer expectations and the performance of contact centers. The swift analysis of this information is instrumental in both retaining existing customers and acquiring new ones. Additionally, Pointel Survey360 has received the prestigious Gold Award for Most Innovative Technology at the 17th Contact Center World Awards, highlighting its excellence amidst a competitive field of over 2000 participants from 80 countries in the contact center sector. This recognition underscores the significant impact Survey360 can have on improving customer engagement and satisfaction.

What is CreateSurvey?

We evaluate surveys and requirements within just one business day. The adaptable features of CreateSurvey can be tailored to meet your unique needs. You have the option to choose from our vast library of survey themes or request a custom design that fits your specifications. CreateSurvey distinguishes itself as a professional online platform for crafting web forms and conducting surveys. It provides a variety of templates, multiple question types, display logic, timers, and a host of other features. With pricing plans that cater to your specific needs, there is even a FREE subscription available! You can access reports online or download them for offline analysis in formats such as MS Excel and SPSS. Our platform includes a wide array of pre-designed survey templates that can be easily deployed. By leveraging these templates, you can set up a survey within minutes. Simply log into your account, click on "Add New Survey," enter your company name, product title, or any relevant details, and your survey will be prepared for distribution! Don’t miss the opportunity to click and create your survey using our templates. Furthermore, our intuitive interface ensures that the whole process is seamless and efficient, allowing anyone—regardless of technical skill—to create a polished survey with ease. This accessibility empowers businesses of all sizes to gain valuable insights from their surveys quickly and effectively.

Media

Media

Integrations Supported

Salesforce

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Pointel

Date Founded

1999

Company Location

United States

Company Website

www.pointel.com

Company Facts

Organization Name

Imposant

Company Website

www.createsurvey.com

Categories and Features

Survey

Not specified

Categories and Features

Survey

Email Marketing
Question Branching
Skip Logic
Supports Audio / Images / Video

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