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Ratings and Reviews 869 Ratings

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features
design
support

What is SurveyKar?

SurveyKar serves as an all-encompassing platform for enhancing customer interaction and automating business processes, designed to help organizations collect feedback, strengthen customer connections, and efficiently manage follow-ups through a single user-friendly interface. This cutting-edge solution integrates a spectrum of business functionalities, all accessible with one login, featuring tools such as surveys, forms, WhatsApp and email marketing, customer relationship management, AI-powered chatbots, appointment scheduling, website creation, review oversight, helpdesk services, and automation workflows. Fundamentally, SurveyKar empowers users to create AI-optimized surveys, forms, and quizzes, offering a variety of question types, branching logic, and customizable branding features. Surveys and campaigns can be easily distributed through multiple channels, including WhatsApp, email, links, QR codes, and various online platforms, maximizing outreach potential. Moreover, SurveyKar sets itself apart with its human-centric support system, available 24/7, providing users with a dependable partner ready to assist them whenever they encounter challenges that extend beyond the software itself. This dedication to exceptional support not only enhances the overall user experience but also positions SurveyKar as a crucial ally in helping businesses reach their objectives effectively. In essence, it transforms the way organizations interact with their customers and streamline their operations.

What is Sogolytics?

Sogolytics is a comprehensive experience management platform that empowers organizations to gather, analyze, and leverage data from both employees and customers to foster business expansion. Companies from various sectors utilize Sogolytics to monitor interactions across all customer and employee touchpoints. The platform's advanced reporting features provide instantaneous, actionable insights that are crucial for identifying and addressing potential issues before they escalate. SogoCX enhances all dimensions of customer experience, leading to higher conversion rates, streamlined data management, and deeper insights into customer behavior, which ultimately boosts return on investment. With SogoCX, organizations can effectively assess essential metrics such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES), facilitating a more refined understanding of their clientele. Meanwhile, SogoEX is specifically designed to assist organizations in gathering and utilizing data to enhance employee engagement and minimize turnover rates. This platform empowers HR teams and leadership to implement organizational improvements by facilitating real-time feedback collection and fostering a culture of engagement among employees, thus paving the way for a more motivated workforce.

Media

Media

Integrations Supported

WhatsApp

Integrations Supported

Adobe Marketo Engage
Asana
Facebook
Google Analytics
Google Calendar
Google Drive
HubSpot Marketing Hub
Mailchimp
Microsoft Dynamics 365
Salesforce
ServiceNow
Slack
Stripe
Trello
Workday HCM
Wufoo
X (Twitter)
Zendesk
Zoom

API Availability

API Availability

Has API

Pricing Information

Free Forever Plan
Basic Plan ₹699 /month or ₹6990/year
Premium Plan ₹2499 /month or ₹24990/year
Business Plan ₹4999 /month or ₹49990/year
Free Trial Offered?

Pricing Information

Free Pro plan: Free for life

Pro plan: $39/month or $469/year

Pro Max plan: $49/month or $589/year

Enterprise plans: Call for pricing, +1 (800) 646-0520

SogoCX and SogoEX: Call for pricing, +1 (800) 646-0520
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SurveyKar

Date Founded

2026

Company Location

India

Company Website

www.surveykar.com/home

Company Facts

Organization Name

Sogolytics

Date Founded

2009

Company Location

United States

Company Website

www.sogolytics.com

Categories and Features

Experience Management

Analytics
Dashboard
Knowledge Management
Sentiment Analysis
Survey Management

Survey

Data Analysis Tools
Mobile Survey
Paper Survey
Question Branching
Question Library
Skip Logic
Supports Audio / Images / Video

Categories and Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Customer Engagement

Analytics
Churn Management
Communication Management
Feedback Collection
Live Chat

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

Analytics
Complaint Monitoring
Feedback Collection
Survey Management

Customer Success

Account Alerts
Customer Engagement
Customer Lifecycle Management

Employee Engagement

Feedback Management
Pulse Surveys

Employee Experience

Not specified

Employee Survey

Not specified

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Help Desk

Not specified

HR Analytics

Dashboard
HR Metrics Library
Trend Analysis

Online Quiz Makers

Not specified

SMS Survey

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Mass Texting
Message Personalization
Survey Builder
Template Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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