SurveyLegend vs. IndeCX

SurveyLegend represents a revolutionary approach to online surveys, offering an engaging, versatile, and visually appealing experience. We enable both individuals and businesses to design attractive, mobile-responsive surveys with ease. With your computer or tablet, you can effortlessly create impressive surveys, forms, polls, NPS customer satisfaction metrics, customer experience assessments, and employee satisfaction evaluations, all while incorporating attractive graphics that enhance the survey's appeal. The simple drag-and-drop feature allows users to assemble questionnaires without any hassle. Listening to customer feedback, gauging employee morale, enhancing client experiences, and fostering engagement among students and staff has never been more straightforward. Utilized by thousands worldwide, SurveyLegend counts notable organizations such as L'Oreal, Universal, Harvard, and Airbnb among its users, alongside various individuals and startups, illustrating its broad appeal and effectiveness in diverse settings.

Engaging with your customers throughout their entire journey is crucial for creating a memorable experience. IndeCX leverages the NPS® (Net Promoter Score) framework to enable real-time assessment, implementation, and tracking of customer feedback. With operations in more than 30 countries, our platform is uniquely distinguished as the only tool accredited with ISO certifications for quality, market research, and information security, ensuring that your data is safeguarded and kept confidential. Our solution provides a tailored approach, ranging from survey design and questionnaire creation to the generation of detailed reports that align with your specific needs and business goals. By incorporating cutting-edge artificial intelligence, IndeCX excels in tasks like categorization, sentiment analysis, and root cause evaluation, offering accurate and actionable insights. Our dedication to high standards is further validated by our ISO 9001 (quality), ISO 20252 (market research), and ISO 27001 (information security) certifications. With a robust client base of over 300 in Brazil and Latin America, we consistently work to improve customer experiences and fuel business growth. Ultimately, our collaboration can help deepen your connections with customers, enhancing both their loyalty and your brand’s standing in the market.