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What is SurveyMonkey Enterprise?

Tailored specifically for enterprises and designed with user experience in mind, our survey platform is a preferred solution among teams globally. Empower your workforce and ignite creativity with a dependable system that supports the entire organization. Protecting your confidential survey data is our highest priority; we employ strong security protocols such as encryption, Single Sign-On (SSO), and compliance with SSAE-16 SOC II standards, while also adhering to HIPAA and GDPR regulations to ensure the integrity of your information. Obtain valuable insights through customizable dashboards and settings that improve the visibility of user engagement. You retain control over how your gathered data is shared, ensuring both its accessibility and protection. With our flexible integrations and APIs, you can easily connect your survey data with existing systems. Effortlessly link SurveyMonkey to Salesforce, Marketo, Eloqua, Microsoft Power BI, and over 100 other applications, enabling you to unlock the full potential of your data. This holistic strategy not only simplifies your operational workflows but also enhances your strategic decision-making processes, ensuring your organization stays ahead in a competitive landscape. Moreover, our continuous support guarantees that your team can navigate and utilize the platform effectively for ongoing success.

What is Nextiva Survey?

Conducting targeted customer surveys plays a vital role in boosting customer engagement and refining your business approach. These surveys enable you to gain valuable insights into your customers, along with essential feedback that drives continuous improvement. They also help in assessing employee satisfaction, which is key to retaining skilled workers and enhancing the overall quality of service provided. To ensure your development investments reflect the true desires of your customer base, it is crucial to gather marketing research through these surveys. Moreover, obtaining feedback from participants at events helps in planning future events that are more successful and better organized. By understanding how customers perceive your company and the staff they interact with, you can cultivate loyalty and trust. Ultimately, surveys provide a dual benefit by revealing customer sentiments while also offering insights into employee satisfaction, which can inform effective retention and engagement strategies. By consistently seeking out this feedback, you can create a more agile and responsive business environment that adapts to the needs of both customers and employees. This ongoing dialogue not only enhances business performance but also strengthens the bond between your brand and its patrons.

Media

Media

Integrations Supported

Automate.io
Benchmark Email
Chattermill
Clarabridge
Constructive Customer Portal & 3D Colour Selections
Dasheroo
DataGrail
Fivetran
Freshservice
Gainsight
HubSpot Customer Platform
Mailchimp
NVivo
Octoboard
Slemma
Workato
Zoho CRM

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$10 per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

SurveyMonkey

Date Founded

1999

Company Location

United States

Company Website

www.surveymonkey.com/business/products/enterprise/overview/

Company Facts

Organization Name

Nextiva

Date Founded

2008

Company Location

United States

Company Website

www.nextiva.com/products/customer-survey-software.html

Categories and Features

Market Research

Benchmarking
Data Management
Email / Online
Sample Management
Statistical Analysis
Survey Management

NPS

Not specified

Polling

Data Analysis Tools
Email Distribution
Feedback Collection
Live Results Tracking
Multiple Question Types
Online Polling
Q & A
Skip Logic
Supports Audio / Images / Video

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Question Branching
Question Library
Skip Logic
Supports Audio / Images / Video

Categories and Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Feedback Collection
Survey Management

Employee Engagement

Feedback Management
Performance Management
Pulse Surveys

Employee Survey

Not specified

Market Research

Sample Management
Survey Management

Polling

Data Analysis Tools
Email Distribution
Feedback Collection
Live Results Tracking
Multiple Question Types
Online Polling
Skip Logic
Supports Audio / Images / Video

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing

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