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What is SurveyMonkey?

A key player in the field of survey solutions, handling an impressive 20 million inquiries daily, can help you maintain a competitive edge by authentically understanding your customers' viewpoints. Engaging with customers through satisfaction surveys allows you to connect with them at various touchpoints, uncovering their wants, needs, and expectations. By utilizing employee feedback, you can directly measure the effectiveness of your strategies and identify areas for improvement. Whether you are assessing workforce satisfaction, conducting thorough evaluations, or distributing compliance surveys, insights from employee surveys are invaluable for anyone in HR or leadership roles. You can easily tap into global opinions, as market research surveys streamline the feedback collection process from both existing and prospective customers, while also enabling you to assess concepts and gauge brand awareness. Join the ranks of the 98% of Fortune 500 companies that rely on SurveyMonkey for insights driven by the collective voice of the people. With tools that allow you to analyze trends and preferences effectively, you can make well-informed decisions that propel your success even further. By leveraging these insights, organizations can better align their strategies with customer expectations and significantly enhance their overall performance.

What is InfoWiz?

InfoWiz® survey software presents an accessible and intuitive solution for evaluating the satisfaction of diverse groups, such as customers, employees, students, and patients. It facilitates the entire journey—from crafting a questionnaire to collecting responses and delivering detailed statistical reports—all achievable at the click of a button. By leveraging InfoWiz®, organizations can consistently measure the satisfaction and expectations of their clientele and workforce, enabling them to make informed improvements. The online forms created with InfoWiz® are designed to work seamlessly on PCs, tablets, and smartphones, ensuring a user-friendly experience for respondents. Whether you opt for conventional paper surveys or digital alternatives, you have the flexibility to customize your method to suit your audience and enhance participation rates. This adaptability allows for efficient surveys aimed at customer satisfaction, employee involvement, guest opinions, patient experiences, and more, guaranteeing valuable insights for ongoing improvements. Furthermore, with InfoWiz®, you not only optimize the survey process but also elevate the quality of the feedback collected, ultimately contributing to a better understanding of stakeholder needs. The combination of affordability and user-friendliness makes InfoWiz® a valuable asset for any organization looking to enhance their survey capabilities.

Media

Media

Integrations Supported

ActiveCampaign
Administrate
Aritic Desk
Aritic PinPoint
Chattermill
Commerce.AI
Dasheroo
Echoes
Evidence
Ikigai
Keatext
Microsoft Excel
Quickbase
Skypoint AI Platform
Slack
ThreatBlockr
Zoho Marketing Automation
iNCOM
monday.com
servis.ai

Integrations Supported

ActiveCampaign
Administrate
Aritic Desk
Aritic PinPoint
Chattermill
Commerce.AI
Dasheroo
Echoes
Evidence
Ikigai
Keatext
Microsoft Excel
Quickbase
Skypoint AI Platform
Slack
ThreatBlockr
Zoho Marketing Automation
iNCOM
monday.com
servis.ai

API Availability

Has API

API Availability

Has API

Pricing Information

$25 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SurveyMonkey

Date Founded

1999

Company Location

United States

Company Website

www.surveymonkey.com

Company Facts

Organization Name

Infonautics

Date Founded

1995

Company Location

Switzerland

Company Website

www.infowiz.ch/indexen.htm

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Forms Automation

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

NPS

Polling

Data Analysis Tools
Email Distribution
Feedback Collection
Live Results Tracking
Multiple Question Types
Online Polling
Phone Polling
Presentation Tools
Q & A
SMS Polling
Skip Logic
Supports Audio / Images / Video

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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