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What is SurveySparrow?
An all-in-one platform designed for managing omni-channel experiences goes beyond simple surveys. Elevate your experience management initiatives with this comprehensive solution that integrates all touchpoints into a seamless omni-channel approach, consolidating data for efficient analysis. You can create tailored email surveys that not only increase open rates but also allow customization of the subject line, body text, and sender email address. Enhance your branding by white-labeling your emails for a consistent look and feel. To gather feedback effortlessly, distribute a scannable QR code that respondents can easily access to participate in your survey. Generate several distinct survey links to facilitate sharing, which can be monitored to assess their performance effectively. With the option to white-label your surveys using a custom domain, your brand identity remains intact throughout the survey process. Additionally, you can engage customers directly by embedding surveys on your website, whether as a popup card, chatbot, or inline element. Our mobile SDK further simplifies the process, enabling you to quickly design surveys and gather valuable insights on the go. This flexibility ensures you can adapt your approach based on various customer interactions and preferences.
What is Antlere?
Aim to captivate your customers at every interaction by designing experiences that make them want to return for more. Utilize the power of CX with Antlere, allowing the results to showcase their worth. It is essential to maintain consistency in the experiences offered at every touchpoint an employee has with your organization, facilitating the unlocking of your employees' full potential. When customers feel satisfied, they are more likely to increase their spending, demonstrate loyalty, and recommend your business enthusiastically to others. Delivering exceptional experiences builds lasting customer loyalty and sets you apart from the competition. In today's technological landscape, customers wield considerable power. With Antlere, you acquire the vital tools needed to craft remarkable experiences that nurture customer loyalty. Transforming customer experiences into something extraordinary requires a dash of creativity and innovation. By enhancing the conventional customer experience, you can amaze them through varied interactions that create a memorable impact. Prioritizing customer joy not only boosts satisfaction but also nurtures a strong bond that promotes ongoing patronage. As you implement these strategies, you’ll likely witness a notable increase in customer engagement and advocacy.
Integrations Supported
AWeber
Confluence
Discord
GitHub
Google Calendar
Google Meet
HubSpot CRM
Intercom
Mailchimp
Meetup
API Availability
Has API
API Availability
Pricing Information
$19.00/month/5,000 responses
We also have different custom pricing for our Customer Experience and 360 Feedback plans. We also offer custom pricing for clients based on requirements
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Online Training
On-Site Training
Training Options
Documentation Hub
On-Site Training
Company Facts
Organization Name
SurveySparrow
Date Founded
2017
Company Location
United States
Company Website
surveysparrow.com
Company Facts
Organization Name
Antlere
Date Founded
2015
Company Location
United Kingdom
Company Website
antlere.com
Categories and Features
360 Degree Feedback
Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers
Chatbot
Inline Media / Videos
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Customer Engagement
Analytics
Feedback Collection
Live Chat
Video Content
Customer Experience
Action Management
Analytics
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Feedback
Alerts / Notifications
Behavior Analytics
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Customer Satisfaction
360 Degree Feedback
Analytics
Complaint Monitoring
Feedback Collection
Survey Management
Employee Engagement
Benchmarking
Cultural Alignment
Employee Recognition
Feedback Management
Performance Management
Pulse Surveys
Employee Survey
Not specified
Experience Management
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Market Research
Benchmarking
Data Management
Email / Online
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management
NPS
Not specified
Online Form Builders
Assign Roles / Permissions
Collaboration Tools
Conversational Forms
Data Tables
Drag & Drop / No Code
Export to PDF
HIPAA Compliant
Import Existing Forms
Mobile Forms
Offline Forms
Pre-made Templates
Quizzes / Questionnaires
Reporting / Data Visualization
Signup Forms
Surveys
SMS Survey
Alerts / Notifications
Analytics / Reporting
Audience Targeting
Contact Management
Customizable Templates
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management
Survey
Custom Survey URLs
Data Analysis Tools
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Skip Logic
Supports Audio / Images / Video
Categories and Features
Customer Experience
Not specified
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Supports Audio / Images / Video