SurveySparrow Reviews & Ratings

SurveySparrow

4.3 out of 5 stars
Company Website for SurveySparrow
Checkbox Survey Reviews & Ratings

Checkbox Survey

4.3 out of 5 stars

Ratings and Reviews 3,092 Ratings

Total 4.5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 6 Ratings

Total 4.5 out of 5 stars
ease 4.5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 4.5 out of 5 stars

What is SurveySparrow?

An all-in-one platform designed for managing omni-channel experiences goes beyond simple surveys. Elevate your experience management initiatives with this comprehensive solution that integrates all touchpoints into a seamless omni-channel approach, consolidating data for efficient analysis. You can create tailored email surveys that not only increase open rates but also allow customization of the subject line, body text, and sender email address. Enhance your branding by white-labeling your emails for a consistent look and feel. To gather feedback effortlessly, distribute a scannable QR code that respondents can easily access to participate in your survey. Generate several distinct survey links to facilitate sharing, which can be monitored to assess their performance effectively. With the option to white-label your surveys using a custom domain, your brand identity remains intact throughout the survey process. Additionally, you can engage customers directly by embedding surveys on your website, whether as a popup card, chatbot, or inline element. Our mobile SDK further simplifies the process, enabling you to quickly design surveys and gather valuable insights on the go. This flexibility ensures you can adapt your approach based on various customer interactions and preferences.

What is Checkbox Survey?

Checkbox is a secure survey and feedback platform that helps organizations design, distribute, manage, and analyze surveys across a wide range of research and operational use cases. The platform includes a no-code survey editor with advanced logic so business users can build sophisticated questionnaires without depending on software developers. Teams can create fully branded experiences using custom domains, company logos, visual styling, and their own email infrastructure. Dynamic user profiles allow organizations to personalize surveys using existing respondent data and keep profile information updated over time. Survey campaigns can be distributed through channels including email, SMS, and WhatsApp, helping organizations reach respondents through the communication methods they already use. Checkbox provides analytics and reporting tools for examining results and turning feedback from customers, employees, citizens, patients, students, and other stakeholders into usable insights. Developers can connect Checkbox with other systems through its REST API, webhooks, and integration capabilities. Cloud deployments can be hosted in Australia, Canada, Europe, or the United States, giving organizations greater control over data residency. Checkbox also offers an on-premises edition that can run on an organization’s own infrastructure and supports Active Directory or LDAP, custom mail servers, domains, APIs, and dedicated implementation support. Enterprise security features include permissions management, SAML SSO, audit logs, custom data-retention policies, and deployment controls intended for organizations with stricter governance requirements. Checkbox is designed for enterprises, government agencies, healthcare organizations, financial institutions, legal teams, educational institutions, researchers, and other organizations that need flexible and secure survey software at scale.

Media

Media

Integrations Supported

HubSpot CRM
Mailchimp
Microsoft Teams
Salesforce
Shopify
Slack
Trello
Zapier
Causal
Discord
Evernote
GoTo Meeting
Konnectify
Netlify
Pocket
Quickwork
Stackreaction
Xero

Integrations Supported

HubSpot CRM
Mailchimp
Microsoft Teams
Salesforce
Shopify
Slack
Trello
Zapier
Amazon Web Services (AWS)
PayPal

API Availability

Has API

API Availability

Has API

Pricing Information

$19.00/month/5,000 responses
We also have different custom pricing for our Customer Experience and 360 Feedback plans. We also offer custom pricing for clients based on requirements
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
On-Prem

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

SurveySparrow

Date Founded

2017

Company Location

United States

Company Website

surveysparrow.com

Company Facts

Organization Name

Checkbox Survey

Date Founded

2002

Company Location

United States

Company Website

www.checkbox.com

Categories and Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Chatbot

Inline Media / Videos
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Customer Engagement

Analytics
Feedback Collection
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Complaint Monitoring
Feedback Collection
Survey Management

Employee Engagement

Benchmarking
Cultural Alignment
Employee Recognition
Feedback Management
Performance Management
Pulse Surveys

Employee Survey

Not specified

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Market Research

Benchmarking
Data Management
Email / Online
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

NPS

Not specified

Online Form Builders

Assign Roles / Permissions
Collaboration Tools
Conversational Forms
Data Tables
Drag & Drop / No Code
Export to PDF
HIPAA Compliant
Import Existing Forms
Mobile Forms
Offline Forms
Pre-made Templates
Quizzes / Questionnaires
Reporting / Data Visualization
Signup Forms
Surveys

SMS Survey

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Contact Management
Customizable Templates
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management

Survey

Custom Survey URLs
Data Analysis Tools
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Skip Logic
Supports Audio / Images / Video

Categories and Features

Customer Experience

Not specified

Customer Feedback

Not specified

Employee Survey

Not specified

Market Research

Not specified

NPS

Not specified

Online Form Builders

Not specified

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Question Branching
Question Library
Skip Logic
Supports Audio / Images / Video

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