SurveySparrow
4.3 out of 5 starsRatings and Reviews 3,089 Ratings
Ratings and Reviews 0 Ratings
What is SurveySparrow?
An all-in-one platform designed for managing omni-channel experiences goes beyond simple surveys. Elevate your experience management initiatives with this comprehensive solution that integrates all touchpoints into a seamless omni-channel approach, consolidating data for efficient analysis. You can create tailored email surveys that not only increase open rates but also allow customization of the subject line, body text, and sender email address. Enhance your branding by white-labeling your emails for a consistent look and feel. To gather feedback effortlessly, distribute a scannable QR code that respondents can easily access to participate in your survey. Generate several distinct survey links to facilitate sharing, which can be monitored to assess their performance effectively. With the option to white-label your surveys using a custom domain, your brand identity remains intact throughout the survey process. Additionally, you can engage customers directly by embedding surveys on your website, whether as a popup card, chatbot, or inline element. Our mobile SDK further simplifies the process, enabling you to quickly design surveys and gather valuable insights on the go. This flexibility ensures you can adapt your approach based on various customer interactions and preferences.
What is Fast Mirror?
Craft tailored 360 surveys that emphasize essential metrics while effortlessly overseeing complex projects through our user-friendly platform. Our 360 survey wizard enables you to become fully functional in merely a few minutes, allowing for real-time adjustments to your surveys as necessary. You have the flexibility to either design a custom 360 survey from scratch or take advantage of our pre-validated templates. Gain control over competencies, queries, rating scales, reports, communications, and workflows to suit your needs. Experience elegantly designed onscreen and PDF reports that are straightforward to navigate and understand, eliminating the frustration of handling raw data in Excel or CSV formats. This platform caters to both experienced 360 professionals and newcomers alike, promoting a do-it-yourself approach with a transparent pricing model—simply pay for the survey licenses you need without any long-term obligations. Should you require assistance, our dedicated team of 360 experts is always available to provide support when necessary. You can be confident that your data is protected through encryption both during transmission and while at rest. Additionally, we strive to ensure that your overall experience remains smooth and user-friendly, making the entire process enjoyable and effective for all users. By prioritizing usability and security, our platform aims to enhance your survey experience significantly.
Integrations Supported
AWeber
ActiveCampaign
Bitly
ClickUp
Discord
GitHub
GoTo Webinar
Google Analytics
Google Tasks
Hootsuite
API Availability
Has API
API Availability
Pricing Information
$19.00/month/5,000 responses
We also have different custom pricing for our Customer Experience and 360 Feedback plans. We also offer custom pricing for clients based on requirements
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Free Version
Supported Platforms
SaaS
Supported Platforms
SaaS
Android
iPhone
iPad
Customer Service / Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Online Training
On-Site Training
Training Options
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
SurveySparrow
Date Founded
2017
Company Location
United States
Company Website
surveysparrow.com
Company Facts
Organization Name
Fast Mirror
Date Founded
2015
Company Location
United States
Company Website
www.fast-mirror.com
Categories and Features
360 Degree Feedback
Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers
Chatbot
Inline Media / Videos
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Customer Engagement
Analytics
Feedback Collection
Live Chat
Video Content
Customer Experience
Action Management
Analytics
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Feedback
Alerts / Notifications
Behavior Analytics
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Customer Satisfaction
360 Degree Feedback
Analytics
Complaint Monitoring
Feedback Collection
Survey Management
Employee Engagement
Benchmarking
Cultural Alignment
Employee Recognition
Feedback Management
Performance Management
Pulse Surveys
Employee Survey
Not specified
Experience Management
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Market Research
Benchmarking
Data Management
Email / Online
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management
NPS
Not specified
Online Form Builders
Assign Roles / Permissions
Collaboration Tools
Conversational Forms
Data Tables
Drag & Drop / No Code
Export to PDF
HIPAA Compliant
Import Existing Forms
Mobile Forms
Offline Forms
Pre-made Templates
Quizzes / Questionnaires
Reporting / Data Visualization
Signup Forms
Surveys
SMS Survey
Alerts / Notifications
Analytics / Reporting
Audience Targeting
Contact Management
Customizable Templates
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management
Survey
Custom Survey URLs
Data Analysis Tools
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Skip Logic
Supports Audio / Images / Video
Categories and Features
360 Degree Feedback
Not specified
Employee Survey
Not specified
Performance Management
Customizable Templates
On-going Performance Tracking
Skills Assessments
Survey
Not specified