SurveySparrow Reviews & Ratings

SurveySparrow

4.3 out of 5 stars
Company Website for SurveySparrow

Ratings and Reviews 3,089 Ratings

Total 4.5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
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What is SurveySparrow?

An all-in-one platform designed for managing omni-channel experiences goes beyond simple surveys. Elevate your experience management initiatives with this comprehensive solution that integrates all touchpoints into a seamless omni-channel approach, consolidating data for efficient analysis. You can create tailored email surveys that not only increase open rates but also allow customization of the subject line, body text, and sender email address. Enhance your branding by white-labeling your emails for a consistent look and feel. To gather feedback effortlessly, distribute a scannable QR code that respondents can easily access to participate in your survey. Generate several distinct survey links to facilitate sharing, which can be monitored to assess their performance effectively. With the option to white-label your surveys using a custom domain, your brand identity remains intact throughout the survey process. Additionally, you can engage customers directly by embedding surveys on your website, whether as a popup card, chatbot, or inline element. Our mobile SDK further simplifies the process, enabling you to quickly design surveys and gather valuable insights on the go. This flexibility ensures you can adapt your approach based on various customer interactions and preferences.

What is FlowForma?

FlowForma stands out as a premier provider of enterprise-grade, no-code business process management and automation solutions, allowing professionals across various sectors to swiftly digitize a range of processes. By empowering individuals in fields such as engineering, finance, construction, and healthcare, the company enables them to transform intricate business workflows internally without any need for software coding. Customers experience complete digital process capability within just four weeks of onboarding, allowing them to quickly enjoy the benefits of innovation, resilience, and return on investment. Recognized as a frontrunner in the automation landscape, FlowForma Process Automation offers process accelerators and facilitates engagement with external stakeholders effectively. With a robust community of over 300,000 users globally and a designation as a Microsoft Gold Partner, FlowForma operates from its headquarters in Ireland and has additional offices in New York and London. The company remains committed to its core values of innovation, growth, and collaboration with employees, clients, partners, and stakeholders, ensuring continued success and adaptability in a rapidly evolving market.

Media

Media

Integrations Supported

Causal
Confluence
Discord
GoTo Webinar
Google Drive
Google Tag Manager
Hootsuite
Integrately
Intercom
Microsoft OneNote
Netlify
Stackreaction
Trello
Webflow
WiserNotify
WordPress
X (Twitter)
Zenkit Base
Zenkit To Do
Zoho CRM

API Availability

Has API

API Availability

Pricing Information

$19.00/month/5,000 responses
We also have different custom pricing for our Customer Experience and 360 Feedback plans. We also offer custom pricing for clients based on requirements
Free Version
Free Trial Offered?

Pricing Information

€2,067 per month
FlowForma offers 3 types of pricing tailored to fit your unique needs.

1. Essentials
• For automating up to 3 processes
• From €2,067/month
Plan includes:
✓ Forms
✓ Workflow
✓ Document generation
✓ Mobile app
✓ SharePoint integration
✓ Onboarding services
✓ Adoption services
• Available add-ons:
✓ FlowForma Copilot
✓ FlowForma Insights

2. Professional
• For automating up to 30 processes
• From €2,900/month
Plan includes:
✓ Forms
✓ Workflow
✓ Document generation
✓ External users
✓ Mobile app
✓ Governance
✓ Advanced integrations
✓ Onboarding services
✓ Adoption services
• Available add-ons:
✓ FlowForma Copilot
✓ FlowForma Insights

3. Enterprise
• For large enterprises who require widespread automation
• Custom Pricing
Plan includes:
✓ Forms
✓ Workflow
✓ External users
✓ Document generation
✓ FlowForma Insights
✓ Mobile app
✓ Enterprise governance
✓ Advanced integrations
✓ Onboarding services
✓ Adoption services
• Available add-ons:
✓ FlowForma Copilot
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SurveySparrow

Date Founded

2017

Company Location

United States

Company Website

surveysparrow.com

Company Facts

Organization Name

FlowForma

Date Founded

2012

Company Location

Ireland

Company Website

www.flowforma.com

Categories and Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Chatbot

Inline Media / Videos
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Customer Engagement

Analytics
Feedback Collection
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Complaint Monitoring
Feedback Collection
Survey Management

Employee Engagement

Benchmarking
Cultural Alignment
Employee Recognition
Feedback Management
Performance Management
Pulse Surveys

Employee Survey

Not specified

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Market Research

Benchmarking
Data Management
Email / Online
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

NPS

Not specified

Online Form Builders

Assign Roles / Permissions
Collaboration Tools
Conversational Forms
Data Tables
Drag & Drop / No Code
Export to PDF
HIPAA Compliant
Import Existing Forms
Mobile Forms
Offline Forms
Pre-made Templates
Quizzes / Questionnaires
Reporting / Data Visualization
Signup Forms
Surveys

SMS Survey

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Contact Management
Customizable Templates
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management

Survey

Custom Survey URLs
Data Analysis Tools
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Skip Logic
Supports Audio / Images / Video

Categories and Features

Business Process Management

Access Controls / Permissions
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design

Low-Code Development

AI-Assisted Development
Business Process Automation
Collaborative Development
Data Aggregation and Publishing
Deployment Management
Drag & Drop
Integrations Management
Iteration Management
Performance Monitoring
Requirements Management
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management

No-Code Development

AI-Assisted Development
Business Process Automation
Collaborative Development
Data Aggregation and Publishing
Deployment Management
Drag & Drop
Integrations Management
Iteration Management
Performance Monitoring
Requirements Management
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

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