SurveySparrow Reviews & Ratings

SurveySparrow

4.3 out of 5 stars
Company Website for SurveySparrow

Ratings and Reviews 3,092 Ratings

Total 4.5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is SurveySparrow?

An all-in-one platform designed for managing omni-channel experiences goes beyond simple surveys. Elevate your experience management initiatives with this comprehensive solution that integrates all touchpoints into a seamless omni-channel approach, consolidating data for efficient analysis. You can create tailored email surveys that not only increase open rates but also allow customization of the subject line, body text, and sender email address. Enhance your branding by white-labeling your emails for a consistent look and feel. To gather feedback effortlessly, distribute a scannable QR code that respondents can easily access to participate in your survey. Generate several distinct survey links to facilitate sharing, which can be monitored to assess their performance effectively. With the option to white-label your surveys using a custom domain, your brand identity remains intact throughout the survey process. Additionally, you can engage customers directly by embedding surveys on your website, whether as a popup card, chatbot, or inline element. Our mobile SDK further simplifies the process, enabling you to quickly design surveys and gather valuable insights on the go. This flexibility ensures you can adapt your approach based on various customer interactions and preferences.

What is Happyforce?

Happyforce is a platform designed to facilitate anonymous and candid feedback, creating a continuous dialogue between employees and their managers on important issues. It compiles a range of feedback types, such as Recognition, Gratitude, Suggestions, Areas for Improvement, and overall insights. This forward-thinking system allows for the detection of relevant topics and processes via real-time data analysis, enabling managers to focus on enhancing workplace practices effectively. By promoting honest and transparent communication, Happyforce fortifies the bond between organizations and their employees. Accessible through a mobile application, it provides a simple and anonymous user experience akin to social media, all while maintaining complete transparency. This method supports companies in developing a more open and resilient organizational culture. How does it achieve such an impact? It does so with a user-centric app that motivates employees to participate daily, sharing their emotions and perspectives. The operational framework is built on four key elements, all integrated within the same platform, ensuring a seamless experience for every user. Moreover, this holistic approach not only enhances employee engagement but also drives meaningful change within the organization.

Media

Media

Integrations Supported

Microsoft Teams
Slack
Airtable
BambooHR
Bonusly
Calendly
ClickUp
Discord
Firebase
Formstack
GoTo Webinar
Jira
Konnectify
Microsoft OneDrive
Microsoft OneNote
Microsoft To Do
Netlify
Patreon
WordPress
Zapier

Integrations Supported

Microsoft Teams
Slack

API Availability

Has API

API Availability

Has API

Pricing Information

$19.00/month/5,000 responses
We also have different custom pricing for our Customer Experience and 360 Feedback plans. We also offer custom pricing for clients based on requirements
Free Version
Free Trial Offered?

Pricing Information

€100 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPad

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Webinars
Online Training

Company Facts

Organization Name

SurveySparrow

Date Founded

2017

Company Location

United States

Company Website

surveysparrow.com

Company Facts

Organization Name

Happyforce

Date Founded

2014

Company Location

Spain

Company Website

myhappyforce.com/en/

Categories and Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Chatbot

Inline Media / Videos
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Customer Engagement

Analytics
Feedback Collection
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Complaint Monitoring
Feedback Collection
Survey Management

Employee Engagement

Benchmarking
Cultural Alignment
Employee Recognition
Feedback Management
Performance Management
Pulse Surveys

Employee Survey

Not specified

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Market Research

Benchmarking
Data Management
Email / Online
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

NPS

Not specified

Online Form Builders

Assign Roles / Permissions
Collaboration Tools
Conversational Forms
Data Tables
Drag & Drop / No Code
Export to PDF
HIPAA Compliant
Import Existing Forms
Mobile Forms
Offline Forms
Pre-made Templates
Quizzes / Questionnaires
Reporting / Data Visualization
Signup Forms
Surveys

SMS Survey

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Contact Management
Customizable Templates
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management

Survey

Custom Survey URLs
Data Analysis Tools
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Skip Logic
Supports Audio / Images / Video

Categories and Features

360 Degree Feedback

Dashboard
Progress Tracking
Question Library
Self Service Portal
Supports External Reviewers

Employee Engagement

Benchmarking
Employee Recognition
Feedback Management
Goal Management
Performance Management
Pulse Surveys

Employee Survey

Not specified

Survey

Data Analysis Tools
Mobile Survey
Question Library

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