Company Website

Ratings and Reviews 3,089 Ratings

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Ratings and Reviews 15 Ratings

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ease
features
design
support

What is SurveySparrow?

An all-in-one platform designed for managing omni-channel experiences goes beyond simple surveys. Elevate your experience management initiatives with this comprehensive solution that integrates all touchpoints into a seamless omni-channel approach, consolidating data for efficient analysis. You can create tailored email surveys that not only increase open rates but also allow customization of the subject line, body text, and sender email address. Enhance your branding by white-labeling your emails for a consistent look and feel. To gather feedback effortlessly, distribute a scannable QR code that respondents can easily access to participate in your survey. Generate several distinct survey links to facilitate sharing, which can be monitored to assess their performance effectively. With the option to white-label your surveys using a custom domain, your brand identity remains intact throughout the survey process. Additionally, you can engage customers directly by embedding surveys on your website, whether as a popup card, chatbot, or inline element. Our mobile SDK further simplifies the process, enabling you to quickly design surveys and gather valuable insights on the go. This flexibility ensures you can adapt your approach based on various customer interactions and preferences.

What is ProProfs Survey Maker?

Embark on your survey creation adventure with ease, utilizing more than 100 expertly designed templates that will undoubtedly engage your customers. Create visually striking surveys that entice participants using our free online survey platform. Become part of a vibrant community that has produced over 50,000 surveys and gathered insights from more than 4 million respondents. Our platform features a diverse range of survey types, such as scored surveys and forms, empowering you to utilize NPS surveys to assess your performance and refine your decision-making process. Discover the simplest way to design online quizzes, with access to a library of over 100,000 quizzes that have attracted an impressive 50 million quiz participants. You can seamlessly ask questions to your website visitors without requiring them to leave your page, streamlining the data collection process. Take advantage of our extensive selection of more than 100 pre-designed survey templates with our complimentary online survey builder, ensuring you always ask the right questions at just the right moment, with over 1,000,000 ready-made survey questions at your disposal. To further engage your audience, you can include a variety of question formats such as multiple-choice, NPS, checkboxes, rating scales, text boxes, and much more. Elevate the visual appeal of your surveys by adding logos, themes, and images, guaranteeing they are not only attention-grabbing but also effectively encourage participation. By customizing your surveys in this manner, you can significantly enhance the quality of feedback received, leading to more informed insights. This approach ensures that your surveys resonate more deeply with participants, ultimately fostering a better understanding of their needs and preferences.

Media

Media

Integrations Supported

Mailchimp
WordPress
BI Book
ClickUp
Evernote
GoTo Webinar
Google Calendar
Google Drive
Integrately
KonnectzIT
Meetup
Microsoft OneNote
Netlify
Shopify
SparrowDesk
Stackreaction
Tableau
X (Twitter)
Xero
Zapier

Integrations Supported

Mailchimp
WordPress

API Availability

Has API

API Availability

Pricing Information

$19.00/month/5,000 responses
We also have different custom pricing for our Customer Experience and 360 Feedback plans. We also offer custom pricing for clients based on requirements
Free Version
Free Trial Offered?

Pricing Information

$7.97 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

SurveySparrow

Date Founded

2017

Company Location

United States

Company Website

surveysparrow.com

Company Facts

Organization Name

ProProfs

Date Founded

2006

Company Location

United States

Company Website

www.proprofssurvey.com

Categories and Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Chatbot

Inline Media / Videos
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Customer Engagement

Analytics
Feedback Collection
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Complaint Monitoring
Feedback Collection
Survey Management

Employee Engagement

Benchmarking
Cultural Alignment
Employee Recognition
Feedback Management
Performance Management
Pulse Surveys

Employee Survey

Not specified

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Market Research

Benchmarking
Data Management
Email / Online
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

NPS

Not specified

Online Form Builders

Assign Roles / Permissions
Collaboration Tools
Conversational Forms
Data Tables
Drag & Drop / No Code
Export to PDF
HIPAA Compliant
Import Existing Forms
Mobile Forms
Offline Forms
Pre-made Templates
Quizzes / Questionnaires
Reporting / Data Visualization
Signup Forms
Surveys

SMS Survey

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Contact Management
Customizable Templates
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management

Survey

Custom Survey URLs
Data Analysis Tools
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Skip Logic
Supports Audio / Images / Video

Categories and Features

Customer Feedback

Not specified

NPS

Not specified

Online Form Builders

Not specified

Survey

Custom Survey URLs
Email Marketing
Mobile Survey
Question Branching
Question Library
Supports Audio / Images / Video

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