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What is SurveySparrow?

An all-in-one platform designed for managing omni-channel experiences goes beyond simple surveys. Elevate your experience management initiatives with this comprehensive solution that integrates all touchpoints into a seamless omni-channel approach, consolidating data for efficient analysis. You can create tailored email surveys that not only increase open rates but also allow customization of the subject line, body text, and sender email address. Enhance your branding by white-labeling your emails for a consistent look and feel. To gather feedback effortlessly, distribute a scannable QR code that respondents can easily access to participate in your survey. Generate several distinct survey links to facilitate sharing, which can be monitored to assess their performance effectively. With the option to white-label your surveys using a custom domain, your brand identity remains intact throughout the survey process. Additionally, you can engage customers directly by embedding surveys on your website, whether as a popup card, chatbot, or inline element. Our mobile SDK further simplifies the process, enabling you to quickly design surveys and gather valuable insights on the go. This flexibility ensures you can adapt your approach based on various customer interactions and preferences.

What is SimplyPulse?

SimplyPulse equips organizations with the tools needed to measure, understand, and improve employee engagement through user-friendly pulse assessments, eNPS, and customized surveys. Understanding employee engagement is vital for creating a successful work atmosphere. By regularly collecting feedback, organizations can gain prompt insights into their employees' well-being and challenges, allowing them to strengthen their workplace culture, improve overall health, and retain essential talent. Employees who feel engaged play a key role in fostering innovation and driving organizational success. In the end, SimplyPulse helps businesses nurture a dynamic and effective workplace by employing flexible and insightful feedback systems. This methodology not only enhances the experience for employees but also plays a significant role in the broader achievements of the organization, leading to a more harmonious and productive environment for all.

Media

Media

No images available

Integrations Supported

BI Book
Basecamp
Bitly
Certifier
ClickUp
Confluence
Evernote
GoTo Training
Google Drive
Hootsuite
Integry
Meetup
Microsoft OneDrive
Spotify
Teamwork CRM
Webflow
Wufoo
Zapier
Zenkit To Do
Zoho CRM

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$19.00/month/5,000 responses
We also have different custom pricing for our Customer Experience and 360 Feedback plans. We also offer custom pricing for clients based on requirements
Free Version
Free Trial Offered?

Pricing Information

$2.3/user/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

SurveySparrow

Date Founded

2017

Company Location

United States

Company Website

surveysparrow.com

Company Facts

Organization Name

SimplyPulse

Company Location

Sweden

Company Website

www.simplypulse.io

Categories and Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Chatbot

Inline Media / Videos
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Customer Engagement

Analytics
Feedback Collection
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Complaint Monitoring
Feedback Collection
Survey Management

Employee Engagement

Benchmarking
Cultural Alignment
Employee Recognition
Feedback Management
Performance Management
Pulse Surveys

Employee Survey

Not specified

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Market Research

Benchmarking
Data Management
Email / Online
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

NPS

Not specified

Online Form Builders

Assign Roles / Permissions
Collaboration Tools
Conversational Forms
Data Tables
Drag & Drop / No Code
Export to PDF
HIPAA Compliant
Import Existing Forms
Mobile Forms
Offline Forms
Pre-made Templates
Quizzes / Questionnaires
Reporting / Data Visualization
Signup Forms
Surveys

SMS Survey

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Contact Management
Customizable Templates
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management

Survey

Custom Survey URLs
Data Analysis Tools
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Skip Logic
Supports Audio / Images / Video

Categories and Features

Employee Engagement

Not specified

Employee Survey

Not specified

NPS

Not specified

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