Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 7 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • SurveySparrow Reviews & Ratings
    2,984 Ratings
    Company Website
  • Jotform Reviews & Ratings
    6,404 Ratings
    Company Website
  • Sogolytics Reviews & Ratings
    863 Ratings
    Company Website
  • Birdeye Reviews & Ratings
    4,145 Ratings
    Company Website
  • SurveyLegend Reviews & Ratings
    1,829 Ratings
    Company Website
  • Titan Reviews & Ratings
    357 Ratings
    Company Website
  • Moxo Reviews & Ratings
    210 Ratings
    Company Website
  • WaitWell Reviews & Ratings
    143 Ratings
    Company Website
  • Pipedrive Reviews & Ratings
    8,713 Ratings
    Company Website
  • Exclaimer Reviews & Ratings
    2,254 Ratings
    Company Website

What is Surveypal?

By implementing automation for your data insights, you can save numerous hours weekly while effectively tackling complex inquiries, improving decision-making, and optimizing service operations. Address changes in your performance metrics swiftly and manage service costs with greater efficiency. Delve into the root causes of service inquiries and take proactive measures to minimize future tickets, ensuring exceptional customer service. Showcase the return on investment from your customer experience initiatives and highlight the profound impact your team has on enhancing customer satisfaction. Insights will identify specific areas for service improvement, allowing you to gain a more profound understanding of the factors that affect customer contentment, team productivity, and overall expenses. Are you ready to look forward to your work and feel empowered in your role? These insights enable more tailored and impactful coaching and training sessions. Tailored for leaders in customer service, this AI-driven insights platform moves beyond arbitrary ticket assessments to focus on what genuinely matters. Discover opportunities to advance your workforce, refine service protocols, and enhance product offerings while nurturing a culture committed to continuous improvement. By embracing this innovative approach, you can significantly elevate your service quality and boost team performance, creating a more engaged and satisfied customer base. Ultimately, this transformation not only benefits your team but also strengthens customer loyalty and trust.

What is Alchemer?

Alchemer is the perfect solution for businesses seeking customer, market, and employee feedback, particularly for those that have moved beyond SurveyMonkey or wish to avoid the high costs and complexities associated with Qualtrics. With the Alchemer Platform, you can efficiently and effectively close the feedback loop with both customers and employees, making it the fastest and simplest choice available. By utilizing Alchemer Survey and Alchemer Mobile to gather valuable insights, you can seamlessly integrate these responses into your operations through Alchemer Workflow, ensuring that no feedback goes unaddressed. This comprehensive approach not only enhances engagement but also drives meaningful improvements across your organization.

Media

Media

Integrations Supported

Wufoo
Zapier
5X
Advantage CSP
Aritic PinPoint
Bit.ai
Constant Contact Lead Gen & CRM
Evidence
Facebook
KonnectzIT
LatitudeLearning
LeadSimple
Mailchimp
ProjectManager
Raklet
Rippling
Salesforce Marketing Cloud
Slack
Truto
Zenkit To Do

Integrations Supported

Wufoo
Zapier
5X
Advantage CSP
Aritic PinPoint
Bit.ai
Constant Contact Lead Gen & CRM
Evidence
Facebook
KonnectzIT
LatitudeLearning
LeadSimple
Mailchimp
ProjectManager
Raklet
Rippling
Salesforce Marketing Cloud
Slack
Truto
Zenkit To Do

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Surveypal

Date Founded

2007

Company Location

United States

Company Website

www.surveypal.com

Company Facts

Organization Name

Alchemer

Date Founded

2006

Company Location

United States

Company Website

www.alchemer.com

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

NPS

SMS Survey

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Popular Alternatives

Popular Alternatives

SurveyOL Reviews & Ratings

SurveyOL

SurveyOL.com