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What is Sutherland Robility?

Organizations have long grappled with the need to modernize their operations, enhance customer experiences, increase efficiency, and cut costs. The current business environment is shifting; companies are now acknowledging that simply hiring more staff is not the solution to these challenges, but rather the implementation of a robust automation strategy is essential. Hyperautomation, which integrates various automation technologies, enables businesses to manage complex processes, large amounts of data, and multiple IT systems while significantly lessening the need for manual intervention. However, embarking on this journey often necessitates additional resources, expertise, and collaborations, which can lead to prolonged timelines, escalating expenses, and diminished value. In response to these hurdles, we have developed a tailored solution that aims to drive operational change and maximize outcomes for organizations while effectively managing costs and leveraging existing skills. Robility encompasses all necessary elements for achieving hyperautomation and employs a familiar low-code design framework similar to traditional Robotic Process Automation (RPA), making the approach both efficient and accessible to businesses of all sizes. This strategy not only enables organizations to meet the evolving demands of the market but also empowers them to excel within a fiercely competitive landscape, ensuring sustainable growth and adaptability for the future.

What is Milkman?

A customer-centric supply chain management software allows retailers, carriers, and third-party logistics providers to excel in the area of last-mile delivery innovation. The seamless integration of commerce and logistics during the checkout process enables a selection that meets both convenience and affordability. Improved business analytics play a crucial role in developing effective strategies for optimizing last-mile logistics and transportation services. Personalized communication that accounts for each customer's unique preferences significantly enriches the experience from the moment of purchase to the point of delivery. With the continuous evolution of eCommerce and a surge in demand, carriers and third-party logistics providers are striving to enhance profitability through scalable, highly automated operations and effective resource allocation. This pressure is compelling grocery retailers to ramp up their strategies to handle the skyrocketing demand more efficiently. By focusing on creating an exceptional customer experience that prioritizes choice, control, and transparent communication, businesses can turn last-mile delivery into a strategic advantage instead of a hurdle. Ultimately, the overarching aim is to boost the bottom line while keeping customer satisfaction as the primary focus of all operations. This dual approach not only benefits businesses but also fosters long-term customer loyalty in a competitive marketplace.

Media

Media

Integrations Supported

Google Cloud Platform
SAP Store
ServiceNow

Integrations Supported

Google Cloud Platform
SAP Store
ServiceNow

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sutherland

Date Founded

1986

Company Location

United States

Company Website

www.sutherlandglobal.com/products-x-platforms/sutherland-robility

Company Facts

Organization Name

Milkman

Date Founded

2014

Company Location

United States

Company Website

www.milkman-tech.com

Categories and Features

Robotic Process Automation (RPA)

Analytics
Attended Automation
Code-free Development
Image Recognition
Optical Character Recognition
Process Builder
Third Party Application Integration
Unattended Automation

Categories and Features

Delivery Management

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback

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