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What is Sutherland Translate AI?

Sutherland Translate AI provides a powerful, automated multilingual translation solution that harnesses artificial intelligence for real-time communication across more than 150 languages, with capabilities extending to 163 languages and upwards of 200 regional dialects. This advanced technology empowers businesses to significantly improve customer satisfaction by enabling non-native speakers to engage with clients in their preferred languages, all while seamlessly integrating with current contact center platforms and comprehensive customer relationship management systems. Boasting an impressive operational accuracy of 90%, it utilizes culturally-aware regional glossaries to preserve linguistic nuances, thereby enhancing both the translation quality and customer comfort. Additionally, Sutherland Translate AI streamlines operational workflows, allowing for the rapid training of new languages in less than three weeks and onboarding of new agents in just 48 hours, which supports quick scaling of services across various regions. Consequently, organizations can swiftly and effectively address a wide array of customer needs, promoting a more inclusive and responsive service atmosphere. This capacity for rapid adaptation not only benefits customer interactions but also positions companies favorably in an increasingly competitive landscape.

What is AIPhone.AI?

Real-time phone call translation eliminates language and accent obstacles in conversations. This service is ideal for daily interactions among immigrants, impromptu discussions for travelers, international exchanges, or any telephone communication that spans different languages. Featuring a seamless voice translation capability, it effectively eradicates the difficulties associated with language barriers. Experience accurate translations driven by sophisticated ASR speech recognition and AI that smartly adapts to various contexts. Supporting over 100 languages and numerous accents, it ensures you capture every nuance of your dialogues without omitting any words. Say goodbye to the inconvenience of manual note-taking as it offers automatic summaries of significant points from your discussions. You can conveniently access a detailed, verbatim history of your calls for easy review at any time. Furthermore, a smart number acts as your personal phone assistant, efficiently handling calls and text messages at all hours. With AI Phone, you will refine your communication skills through both calls and texts, enriching your interaction experience. This groundbreaking technology not only enhances connectivity but also fosters a deeper understanding across different languages and cultures, making global communication more accessible than ever before.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sutherland

Date Founded

1986

Company Location

United States

Company Website

www.sutherlandglobal.com/products-x-platforms/sutherland-translate-ai

Company Facts

Organization Name

AIPhone.AI

Company Location

United States

Company Website

www.aiphone.ai/

Categories and Features

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