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What is Sutherland Translate AI?

Sutherland Translate AI provides a powerful, automated multilingual translation solution that harnesses artificial intelligence for real-time communication across more than 150 languages, with capabilities extending to 163 languages and upwards of 200 regional dialects. This advanced technology empowers businesses to significantly improve customer satisfaction by enabling non-native speakers to engage with clients in their preferred languages, all while seamlessly integrating with current contact center platforms and comprehensive customer relationship management systems. Boasting an impressive operational accuracy of 90%, it utilizes culturally-aware regional glossaries to preserve linguistic nuances, thereby enhancing both the translation quality and customer comfort. Additionally, Sutherland Translate AI streamlines operational workflows, allowing for the rapid training of new languages in less than three weeks and onboarding of new agents in just 48 hours, which supports quick scaling of services across various regions. Consequently, organizations can swiftly and effectively address a wide array of customer needs, promoting a more inclusive and responsive service atmosphere. This capacity for rapid adaptation not only benefits customer interactions but also positions companies favorably in an increasingly competitive landscape.

What is Amazon Translate?

Amazon Translate is an advanced neural machine translation platform that provides quick, high-quality, and user-friendly language translation options. By utilizing sophisticated deep learning models, it automates the translation process, yielding translations that are more fluent and accurate than traditional statistical and rule-based approaches. With Amazon Translate, users can effectively adapt content for websites and apps, translate large volumes of text for research purposes, and enhance communication among speakers of different languages. The service is continually evolving, as its translation engines improve with the integration of updated data sets, resulting in even greater accuracy for diverse uses. Furthermore, Amazon Translate makes it easy to incorporate both real-time and batch translation functions into applications through a simple API call, which is particularly beneficial for developers. This powerful tool not only assists businesses and individuals in overcoming language obstacles but also fosters stronger global connections, allowing for richer interactions in an increasingly interconnected world. By simplifying the translation process, Amazon Translate facilitates a smoother exchange of ideas across different cultures.

Media

Media

Integrations Supported

AWS AI Services
AWS App Mesh
AWS Identity and Access Management (IAM)
Crowdin
Descope
Gridly
Localazy
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
PubNub

Integrations Supported

AWS AI Services
AWS App Mesh
AWS Identity and Access Management (IAM)
Crowdin
Descope
Gridly
Localazy
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
PubNub

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$ 15 per million characters
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sutherland

Date Founded

1986

Company Location

United States

Company Website

www.sutherlandglobal.com/products-x-platforms/sutherland-translate-ai

Company Facts

Organization Name

Amazon

Date Founded

1994

Company Location

United States

Company Website

aws.amazon.com/translate/

Categories and Features

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