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What is Sutherland Translate AI?

Sutherland Translate AI provides a powerful, automated multilingual translation solution that harnesses artificial intelligence for real-time communication across more than 150 languages, with capabilities extending to 163 languages and upwards of 200 regional dialects. This advanced technology empowers businesses to significantly improve customer satisfaction by enabling non-native speakers to engage with clients in their preferred languages, all while seamlessly integrating with current contact center platforms and comprehensive customer relationship management systems. Boasting an impressive operational accuracy of 90%, it utilizes culturally-aware regional glossaries to preserve linguistic nuances, thereby enhancing both the translation quality and customer comfort. Additionally, Sutherland Translate AI streamlines operational workflows, allowing for the rapid training of new languages in less than three weeks and onboarding of new agents in just 48 hours, which supports quick scaling of services across various regions. Consequently, organizations can swiftly and effectively address a wide array of customer needs, promoting a more inclusive and responsive service atmosphere. This capacity for rapid adaptation not only benefits customer interactions but also positions companies favorably in an increasingly competitive landscape.

What is DeepL?

DeepL is a pioneering company in the field of deep learning, dedicated to advancing artificial intelligence systems that enhance language and communication. Our mission is to ensure that cutting-edge AI technologies are available to everyone today. Founded in 2009 in Cologne, Germany, the organization originally operated as Linguee, which was the first online translation search engine. With over 10 billion queries handled by a user community surpassing 1 billion, Linguee has made a notable difference in the translation landscape. In the summer of 2017, DeepL introduced the DeepL Translator, a free machine translation tool that employs a revolutionary neural architecture to provide translations of outstanding quality. Our team consists of dedicated machine learning specialists, developers, and linguists who understand the importance of effective communication across languages and acknowledge the challenges of automated translation. We aspire to become the leading AI company in Europe, fostering innovation that enhances human capabilities and nurtures cultural connections. As we move forward, our commitment to refining our technology remains steadfast, as we relentlessly pursue improvements to the standards of machine translation and communication while striving to connect more people across linguistic barriers.

Media

Media

Integrations Supported

ASO.dev
Activepieces
Automatisch
Beedeez
CAQ.Net
ClickHelp
HelpXplain
Jalios
Leo
Malbek
Mazaal AI
Microsoft Word
Ndustrial Contxt
ONLYOFFICE Docs
ToolSDK.ai
TranslatePress
Translized
UseResponse
memoQ
n8n

Integrations Supported

ASO.dev
Activepieces
Automatisch
Beedeez
CAQ.Net
ClickHelp
HelpXplain
Jalios
Leo
Malbek
Mazaal AI
Microsoft Word
Ndustrial Contxt
ONLYOFFICE Docs
ToolSDK.ai
TranslatePress
Translized
UseResponse
memoQ
n8n

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

€5.99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sutherland

Date Founded

1986

Company Location

United States

Company Website

www.sutherlandglobal.com/products-x-platforms/sutherland-translate-ai

Company Facts

Organization Name

DeepL

Date Founded

2009

Company Location

Germany

Company Website

www.deepl.com/en/translator

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