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What is Sutherland Translate AI?

Sutherland Translate AI provides a powerful, automated multilingual translation solution that harnesses artificial intelligence for real-time communication across more than 150 languages, with capabilities extending to 163 languages and upwards of 200 regional dialects. This advanced technology empowers businesses to significantly improve customer satisfaction by enabling non-native speakers to engage with clients in their preferred languages, all while seamlessly integrating with current contact center platforms and comprehensive customer relationship management systems. Boasting an impressive operational accuracy of 90%, it utilizes culturally-aware regional glossaries to preserve linguistic nuances, thereby enhancing both the translation quality and customer comfort. Additionally, Sutherland Translate AI streamlines operational workflows, allowing for the rapid training of new languages in less than three weeks and onboarding of new agents in just 48 hours, which supports quick scaling of services across various regions. Consequently, organizations can swiftly and effectively address a wide array of customer needs, promoting a more inclusive and responsive service atmosphere. This capacity for rapid adaptation not only benefits customer interactions but also positions companies favorably in an increasingly competitive landscape.

What is Google Cloud Media Translation API?

The Media Translation API offers real-time translation of audio for both your content and applications, directly working with your audio files. By leveraging Google's cutting-edge machine learning technologies, this API guarantees exceptional accuracy and smooth integration, in addition to providing a comprehensive array of features aimed at enhancing your translation results. Improve the overall user experience with rapid, low-latency streaming translation and easily broaden your audience through simple internationalization options. The esteemed translation and speech recognition capabilities of Google Cloud reflect its longstanding expertise in machine learning, which underpins its high-quality performance. By incorporating pioneering technologies, the Media Translation API provides superior audio translation, merging the functionalities of the widely-used Translation API and the speech-to-text API. Now, you can convert audio data in real time, as the Media Translation API greatly enhances the accuracy of interpretation by optimizing the integration of models transitioning from audio to text. With its advanced features and dependable performance, this API is set to revolutionize your approach to audio translation tasks, making them more accessible and efficient for users worldwide.

Media

Media

Integrations Supported

Google Cloud AutoML
Google Cloud Platform
Google Cloud Speech-to-Text
Google Distributed Cloud

Integrations Supported

Google Cloud AutoML
Google Cloud Platform
Google Cloud Speech-to-Text
Google Distributed Cloud

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$0.068 per minute
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sutherland

Date Founded

1986

Company Location

United States

Company Website

www.sutherlandglobal.com/products-x-platforms/sutherland-translate-ai

Company Facts

Organization Name

Google

Date Founded

1998

Company Location

United States

Company Website

cloud.google.com/media-translation

Categories and Features

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