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What is Sutherland Translate AI?

Sutherland Translate AI provides a powerful, automated multilingual translation solution that harnesses artificial intelligence for real-time communication across more than 150 languages, with capabilities extending to 163 languages and upwards of 200 regional dialects. This advanced technology empowers businesses to significantly improve customer satisfaction by enabling non-native speakers to engage with clients in their preferred languages, all while seamlessly integrating with current contact center platforms and comprehensive customer relationship management systems. Boasting an impressive operational accuracy of 90%, it utilizes culturally-aware regional glossaries to preserve linguistic nuances, thereby enhancing both the translation quality and customer comfort. Additionally, Sutherland Translate AI streamlines operational workflows, allowing for the rapid training of new languages in less than three weeks and onboarding of new agents in just 48 hours, which supports quick scaling of services across various regions. Consequently, organizations can swiftly and effectively address a wide array of customer needs, promoting a more inclusive and responsive service atmosphere. This capacity for rapid adaptation not only benefits customer interactions but also positions companies favorably in an increasingly competitive landscape.

What is Google Cloud Translation API?

Enhance the accessibility of your content and applications by utilizing machine translation, which supports thousands of languages worldwide. The Basic Edition of the Translation API provides immediate translation of your website or app text into more than 100 languages. Meanwhile, the Advanced Edition not only delivers rapid results similar to the Basic version but also offers customization options that are crucial for accurately translating phrases specific to certain regions or contexts. With support for over 100 languages, from Afrikaans to Zulu, the pre-trained model of the Translation API is designed for broad usage. For those looking to tailor translations even further, AutoML Translation enables the creation of custom models for over fifty languages. Additionally, the Translation API includes a glossary feature that ensures your translations align with your brand's voice. By prioritizing specific vocabulary, you can store your glossary within your translation project, further refining the output to meet your needs. This comprehensive approach allows businesses to communicate effectively across diverse linguistic landscapes.

Media

Media

Integrations Supported

Contentserv
Descope
Google Cloud AutoML Translation
Google Cloud Platform
Google Distributed Cloud
Martini
PolyAnalyst
RecruitBot
SpiceCRM
gTTS

Integrations Supported

Contentserv
Descope
Google Cloud AutoML Translation
Google Cloud Platform
Google Distributed Cloud
Martini
PolyAnalyst
RecruitBot
SpiceCRM
gTTS

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free (500k characters/month)
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sutherland

Date Founded

1986

Company Location

United States

Company Website

www.sutherlandglobal.com/products-x-platforms/sutherland-translate-ai

Company Facts

Organization Name

Google

Date Founded

1998

Company Location

United States

Company Website

cloud.google.com/translate/

Categories and Features

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Computer Assisted Translation

Collaboration
Localization Automation
Machine Translation
Marketing Management
Permission Management
Project Tracking
Quality Control
Resource Management
Terminology Management
Translation Analytics
Translator Database
Version Control
Website Translation
Workflow Management

Translation Management

Billing & Invoicing
CRM
Collaboration
For Software
For Websites
Localization Automation
Machine Translation
Marketing Management
Order Management
Permission Management
Project Tracking
Quality Control
Quotes / Estimates
Resource Management
Terminology Management
Translation Analytics
Translator Database
Version Control
Workflow Management

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