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What is Sutherland Translate AI?

Sutherland Translate AI provides a powerful, automated multilingual translation solution that harnesses artificial intelligence for real-time communication across more than 150 languages, with capabilities extending to 163 languages and upwards of 200 regional dialects. This advanced technology empowers businesses to significantly improve customer satisfaction by enabling non-native speakers to engage with clients in their preferred languages, all while seamlessly integrating with current contact center platforms and comprehensive customer relationship management systems. Boasting an impressive operational accuracy of 90%, it utilizes culturally-aware regional glossaries to preserve linguistic nuances, thereby enhancing both the translation quality and customer comfort. Additionally, Sutherland Translate AI streamlines operational workflows, allowing for the rapid training of new languages in less than three weeks and onboarding of new agents in just 48 hours, which supports quick scaling of services across various regions. Consequently, organizations can swiftly and effectively address a wide array of customer needs, promoting a more inclusive and responsive service atmosphere. This capacity for rapid adaptation not only benefits customer interactions but also positions companies favorably in an increasingly competitive landscape.

What is Pinch?

Pinch is a cutting-edge video conferencing solution that integrates real-time AI voice translation in over 30 languages, enabling seamless dialogue among speakers of various languages. It offers two unique translation options: Interpreter Mode, which utilizes an AI interpreter for heightened accuracy and cultural sensitivity, supporting 38 languages, and Simultaneous Translation, which delivers prompt and natural-sounding translations in 32 languages. During a video call on Pinch, users can effortlessly choose their desired language, allowing them to engage in conversations that are instantly translated for others, thus enhancing the overall dialogue experience. The platform serves multiple sectors, including supply chain management, global teamwork, sales, customer support, professional services, education, and personal communications, effectively overcoming communication barriers in a variety of contexts. By leveraging sophisticated technology, Pinch not only simplifies conversations but also promotes deeper understanding and connection among people from diverse backgrounds. This unique approach to communication transforms the way individuals interact, fostering collaboration and enhancing relationships across cultural divides.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sutherland

Date Founded

1986

Company Location

United States

Company Website

www.sutherlandglobal.com/products-x-platforms/sutherland-translate-ai

Company Facts

Organization Name

Pinch

Date Founded

2025

Company Location

United States

Company Website

startpinch.com

Categories and Features

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