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What is Sutherland Translate AI?

Sutherland Translate AI provides a powerful, automated multilingual translation solution that harnesses artificial intelligence for real-time communication across more than 150 languages, with capabilities extending to 163 languages and upwards of 200 regional dialects. This advanced technology empowers businesses to significantly improve customer satisfaction by enabling non-native speakers to engage with clients in their preferred languages, all while seamlessly integrating with current contact center platforms and comprehensive customer relationship management systems. Boasting an impressive operational accuracy of 90%, it utilizes culturally-aware regional glossaries to preserve linguistic nuances, thereby enhancing both the translation quality and customer comfort. Additionally, Sutherland Translate AI streamlines operational workflows, allowing for the rapid training of new languages in less than three weeks and onboarding of new agents in just 48 hours, which supports quick scaling of services across various regions. Consequently, organizations can swiftly and effectively address a wide array of customer needs, promoting a more inclusive and responsive service atmosphere. This capacity for rapid adaptation not only benefits customer interactions but also positions companies favorably in an increasingly competitive landscape.

What is Smartling?

Effortlessly translate and streamline your content across multiple devices and platforms to establish unified brand experiences that foster international growth. Smartling offers integrated visual context, comprehensive quality assurance, and a variety of productivity tools, equipping brands with real-time insights into their translation processes, which enhances project optimization and accelerates market entry. By ensuring that your content is effectively localized on all platforms, you can strengthen your omnichannel presence and connect with local audiences more effectively. As a premier translation management solution, we enable you to localize your content seamlessly, no matter the device or platform. Discover the latest advancements in translation and localization by exploring our broad array of customer success stories and gaining knowledge from industry expert articles and resources. Our clients have consistently rated us as the top provider on G2, acknowledging our distinctive approach that differentiates our translation management solutions from others in the market. By adopting our effective localization strategies, you can join a community of successful brands that have significantly enhanced their global reach. This transformation not only improves engagement but also drives long-term loyalty among international customers.

Media

Media

Integrations Supported

ApostropheCMS
Dyspatch
Eloqua
Fusion
GitHub
HubSpot CMS Hub
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Knak
Marketo
SYSTRAN
Sanity.io
Sitecore
Storyblok
WordPress
Zendesk

Integrations Supported

ApostropheCMS
Dyspatch
Eloqua
Fusion
GitHub
HubSpot CMS Hub
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Knak
Marketo
SYSTRAN
Sanity.io
Sitecore
Storyblok
WordPress
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$200 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sutherland

Date Founded

1986

Company Location

United States

Company Website

www.sutherlandglobal.com/products-x-platforms/sutherland-translate-ai

Company Facts

Organization Name

Smartling

Date Founded

2009

Company Location

United States

Company Website

www.smartling.com

Categories and Features

Categories and Features

Computer Assisted Translation

Collaboration
Localization Automation
Machine Translation
Marketing Management
Permission Management
Project Tracking
Quality Control
Resource Management
Terminology Management
Translation Analytics
Translator Database
Version Control
Website Translation
Workflow Management

Translation Management

Billing & Invoicing
CRM
Collaboration
For Software
For Websites
Localization Automation
Machine Translation
Marketing Management
Order Management
Permission Management
Project Tracking
Quality Control
Quotes / Estimates
Resource Management
Terminology Management
Translation Analytics
Translator Database
Version Control
Workflow Management

Popular Alternatives

Popular Alternatives