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What is Sword Policy Manager?

Sword Policy Manager provides the capability to oversee and manage the complete lifecycle of your Policies and Procedures effectively. To maintain adherence to regulations and uphold strong governance, it is essential to routinely assess, disseminate, test, and oversee your documented policies. Organizations encounter numerous obstacles, particularly in effectively conveying policies and procedures to employees while also proving compliance to regulatory bodies and auditors. This process is critical not only for internal understanding but also for fostering a culture of accountability and transparency throughout the organization.

What is SWORD?

SWORDâ„¢ is a comprehensive software platform designed to streamline the management of Customer Service and Job Shop operations. This application shines in the realm of Client Relationship Management (CRM) and Contact Management, providing detailed logs for contacts and histories of follow-ups. Moreover, SWORDâ„¢ boasts a robust feature set that facilitates the creation of proposals, sales orders, service orders, estimates, contracts, and invoices. It also serves as a small business Manufacturing Resource Planning (MRP) system, integrating Job Costing for materials and labor. In addition to these functions, it offers effective systems for planning and managing factory equipment maintenance. A notable highlight of the software is its capability to monitor orders set for dispatch, whether to internal teams or field service agents. Users can select from various configurations, including a standard edition that works with Windows XP, Vista, and Windows 7, alongside options for Remote Desktop access via Microsoft Terminal Server. Furthermore, it accommodates IP Client to IP Server setups for local area networks (LAN) and wide area networks (WAN), necessitating a Windows Server configuration. With such a wide array of functionalities, SWORDâ„¢ effectively tackles many challenges encountered by service-oriented enterprises. Its adaptability and extensive features make it an invaluable asset for improving operational efficiency and ensuring high levels of customer satisfaction, ultimately fostering growth and success in the competitive landscape.

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Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$295 one-time payment

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

Windows

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Sword GRC

Date Founded

1993

Company Location

United Kingdom

Company Website

www.sword-grc.com/sword-policy-manager/

Company Facts

Organization Name

Access Business Communications

Company Website

abci-software.com/software_applications/sword_service_management/field_service_software.htm

Categories and Features

Compliance

Archiving & Retention

Policy Management

Approval Process Control
Attestation
Audit Trails
Policy Creation
Policy Library
Policy Metadata Management
Policy Training
Reporting / Analytics
Version Control
Workflow Management

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

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