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What is Sword?

We offer geographic phone lines customized to suit the specific locations of your business. For enterprises that operate internationally, our telecommunications solutions provide you with local numbers across all regions and countries where you are active. By leveraging the cutting-edge WebRTC technology that drives Sword, you can receive calls on any device, whether it's a landline, mobile phone, or an IP system. Furthermore, Sword has the ability to redirect calls to your personal number or voicemail in cases of poor data reception. This ensures that regardless of whether you are at the office, home, or traveling, your business stays reachable at all times. Say farewell to missed important calls and avoid the hassle of expensive roaming charges or the need for dual-SIM devices. By simply downloading the Sword app, you can effortlessly make and receive calls from your PC, mobile, tablet, or SmartTV. Our multi-line WebRTC technology guarantees that your business phone line remains connected and accessible on any device you prefer, allowing you to stay in communication no matter where you are. With these advanced features, you can fully enjoy the benefits of modern communication while seizing every opportunity that comes your way. Embrace the future of connectivity and keep your business thriving.

What is Elephant Call Management System?

The ELEPHANT CALL MANAGEMENT SYSTEM serves as a thorough tool for logging calls, designed to improve operator efficiency while providing accurate tracking and complete oversight of all telephone expenditures. Featuring an easy-to-use interface and a user-friendly reporting tool, it enables users to create and manage organized reports effortlessly. These reports can uncover potential problems, evaluate the effectiveness of the current setup, help detect instances of telephone fraud and misuse, and offer precise tariff analyses that may support negotiations for better rates on particular destinations. By carefully documenting call activities, adjusting tariff plans to fit usage trends, and identifying which STD codes are most effective for marketing campaigns, the ELEPHANT CALL MANAGEMENT SYSTEM enhances your business's operational productivity. Additionally, it allows for monitoring of both authorized and unauthorized phone usage within your organization, ensuring that resources are utilized to their maximum potential. This comprehensive oversight not only helps in maintaining cost-efficiency but also aids in strategic decision-making for future telecommunications investments.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Dialoga

Date Founded

2008

Company Location

United States

Company Website

dialogagroup.com/en/sword-usa/

Company Facts

Organization Name

The 116 Group

Company Location

United Kingdom

Company Website

wcgl.co.uk

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

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