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What is Sword?

We offer geographic phone lines customized to suit the specific locations of your business. For enterprises that operate internationally, our telecommunications solutions provide you with local numbers across all regions and countries where you are active. By leveraging the cutting-edge WebRTC technology that drives Sword, you can receive calls on any device, whether it's a landline, mobile phone, or an IP system. Furthermore, Sword has the ability to redirect calls to your personal number or voicemail in cases of poor data reception. This ensures that regardless of whether you are at the office, home, or traveling, your business stays reachable at all times. Say farewell to missed important calls and avoid the hassle of expensive roaming charges or the need for dual-SIM devices. By simply downloading the Sword app, you can effortlessly make and receive calls from your PC, mobile, tablet, or SmartTV. Our multi-line WebRTC technology guarantees that your business phone line remains connected and accessible on any device you prefer, allowing you to stay in communication no matter where you are. With these advanced features, you can fully enjoy the benefits of modern communication while seizing every opportunity that comes your way. Embrace the future of connectivity and keep your business thriving.

What is RingCentral RingEX?

RingCentral RingEX is a robust cloud-based telephony solution designed to enhance your company's communication efficiency. With enterprise-level communication functionalities like voice, fax, and text, along with the flexibility of BYOD (bring your own device), it enables you to operate from virtually anywhere. The platform's essential features encompass automatic call recording, conferencing capabilities, and unlimited local and long-distance calls. Additionally, RingCentral RingEX offers personalization options, allowing you to tailor call management settings such as call forwarding, message alerts, and notifications for missed calls to fit your specific requirements. This adaptability makes it a versatile choice for a wide range of business environments.

Media

Media

Integrations Supported

Apptivo
Constant Contact
Dropbox
Electric
ElectroNeek
Google Workspace
Halo Service Desk
HubSpot Operations Hub
ITBoost
IndusTrack
Microsoft Outlook
Pipedream
Resemble AI
Revamp CRM
RingCentral Video
RingSense
SalesExec
ServiceNow
Smokeball
Theta Lake

Integrations Supported

Apptivo
Constant Contact
Dropbox
Electric
ElectroNeek
Google Workspace
Halo Service Desk
HubSpot Operations Hub
ITBoost
IndusTrack
Microsoft Outlook
Pipedream
Resemble AI
Revamp CRM
RingCentral Video
RingSense
SalesExec
ServiceNow
Smokeball
Theta Lake

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$19.99/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Dialoga

Date Founded

2008

Company Location

United States

Company Website

dialogagroup.com/en/sword-usa/

Company Facts

Organization Name

RingCentral

Date Founded

2003

Company Location

United States

Company Website

www.ringcentral.com

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

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