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What is Syllable?

Syllable integrates empathy, transparency, and intelligence into every interaction with patients outside of traditional hospital environments. In 2020, the platform connected with 45 million individuals across the United States through text and chat, addressing questions about appointments, primary care, specialty care, and the COVID-19 pandemic. By utilizing voice automation, Syllable facilitated 4 million patient engagements and linked users to a network of 21,645 physicians. This top-tier solution for healthcare call centers not only empowers patients but also eases operational burdens for providers. By removing communication barriers, Syllable guarantees that patients receive timely care when they need it most. In today's world, patients expect a swift and frictionless healthcare experience that meets their needs efficiently. Sadly, they often encounter a confusing maze of call transfers, lengthy wait times, and difficult-to-navigate websites just to access the services they require. Syllable partners with many of the country's leading healthcare organizations to improve this situation, striving to transform how patients access healthcare services. Ultimately, the platform's mission is to create a more accessible and patient-friendly healthcare landscape for all stakeholders involved.

What is Elaborate?

Regardless of whether you are accessing your EMR’s patient portal, using your own digital interface, or engaging through phone and email, Elaborate can effortlessly merge into any operational process and technological setup. Our cutting-edge technology taps into your patients' comprehensive medical histories, which include prior results, diagnoses, demographics, and medications, alongside your practice's specific clinical guidelines, to pinpoint critical findings and outline necessary next steps. Seamlessly integrated within both the clinician's EMR and the patient portal, Elaborate uniquely positions itself as the only solution that implements a preventive approach to managing inbasket communications, effectively mitigating urgent patient queries and markedly decreasing the administrative load on practitioners each week. Utilizing our distinctive deterministic clinical ruleset, over 90% of the narratives produced by Elaborate necessitate no modifications from clinical users. Following just a few weeks after implementation, you can expect a 36% reduction in time spent on inbox management for practitioners, coupled with an outstanding patient satisfaction rate of 92%. Furthermore, this solution not only boosts workflow efficiency but also plays a vital role in enhancing patient outcomes through prompt interventions and follow-up actions. With its ability to streamline processes, Elaborate ultimately fosters a more engaged patient-provider relationship.

Media

Media

Integrations Supported

Integrations Supported

DrChrono
NextGen Healthcare EHR
eClinicalWorks

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Online Training

Company Facts

Organization Name

Syllable

Company Location

United States

Company Website

syllable.ai/

Company Facts

Organization Name

Elaborate

Company Location

United States

Company Website

www.elaborate.com

Categories and Features

Patient Engagement

Not specified

Categories and Features

HIPAA Compliance

Not specified

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