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What is Syllable?

Syllable integrates empathy, transparency, and intelligence into every interaction with patients outside of traditional hospital environments. In 2020, the platform connected with 45 million individuals across the United States through text and chat, addressing questions about appointments, primary care, specialty care, and the COVID-19 pandemic. By utilizing voice automation, Syllable facilitated 4 million patient engagements and linked users to a network of 21,645 physicians. This top-tier solution for healthcare call centers not only empowers patients but also eases operational burdens for providers. By removing communication barriers, Syllable guarantees that patients receive timely care when they need it most. In today's world, patients expect a swift and frictionless healthcare experience that meets their needs efficiently. Sadly, they often encounter a confusing maze of call transfers, lengthy wait times, and difficult-to-navigate websites just to access the services they require. Syllable partners with many of the country's leading healthcare organizations to improve this situation, striving to transform how patients access healthcare services. Ultimately, the platform's mission is to create a more accessible and patient-friendly healthcare landscape for all stakeholders involved.

What is Engage Health?

Engage Health Systems provides a diverse range of digital healthcare solutions focused on boosting patient engagement, streamlining practice operations, and enhancing communication between patients and healthcare professionals through an assortment of online, mobile, and in-clinic tools. A key component of their services is Engage Consult, a secure platform for online and video consultations that enables patients to reach out to clinicians for non-urgent health issues, which in turn assists practices in managing patient demand effectively and improving accessibility. Moreover, the company offers patient arrival and check-in solutions such as Engage Arrive and Engage Touch Mobile, allowing patients to check in via touchscreen kiosks or mobile devices, thus significantly cutting down on wait times at the reception and enabling staff to concentrate on other essential duties. In addition to these features, Engage Call enhances the overall patient experience by integrating with existing GP appointment systems, allowing staff to make patient calls directly within their current workflows. Their innovative solutions are designed to seamlessly connect with systems like EMIS, SystmOne, and Vision, ensuring secure communication, upholding data protection, and enhancing operational efficiency within primary and community care settings. By utilizing these advanced tools, healthcare providers can not only improve the patient experience but also optimize their operational capabilities, creating a more effective healthcare delivery system overall. This comprehensive approach positions Engage Health Systems as a leader in the digital transformation of healthcare services.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$132.77 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Syllable

Company Location

United States

Company Website

syllable.ai/

Company Facts

Organization Name

Engage Health

Date Founded

2000

Company Location

United Kingdom

Company Website

engagehealth.uk

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing

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