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What is Syllable?

Syllable integrates empathy, transparency, and intelligence into every interaction with patients outside of traditional hospital environments. In 2020, the platform connected with 45 million individuals across the United States through text and chat, addressing questions about appointments, primary care, specialty care, and the COVID-19 pandemic. By utilizing voice automation, Syllable facilitated 4 million patient engagements and linked users to a network of 21,645 physicians. This top-tier solution for healthcare call centers not only empowers patients but also eases operational burdens for providers. By removing communication barriers, Syllable guarantees that patients receive timely care when they need it most. In today's world, patients expect a swift and frictionless healthcare experience that meets their needs efficiently. Sadly, they often encounter a confusing maze of call transfers, lengthy wait times, and difficult-to-navigate websites just to access the services they require. Syllable partners with many of the country's leading healthcare organizations to improve this situation, striving to transform how patients access healthcare services. Ultimately, the platform's mission is to create a more accessible and patient-friendly healthcare landscape for all stakeholders involved.

What is FollowMyHealth?

FollowMyHealthĀ® serves as a forward-thinking, mobile-focused platform for patient engagement, tailored to meet the needs of healthcare providers, hospitals, and health systems striving to improve the health of their patient populations and elevate the quality of care delivered. This platform accommodates both outpatient and inpatient environments, offering a flexible engagement solution that enables organizations to effectively adapt to the evolving healthcare landscape by reshaping the interactions between clinicians and their patients. We assert that the cornerstone of successful engagement in both ambulatory and hospital contexts is to cultivate an atmosphere in which patients are encouraged to actively participate in their care using familiar technology. Leveraging Veradigm technology, we promote timely and impactful discussions, ensuring that patients become vital contributors to their healthcare journeys rather than mere recipients. Our clients benefit from a wide array of tools that deliver tailored content at each stage of the care continuum, precisely when it is needed, thereby significantly enhancing the patient experience. By emphasizing the importance of patient involvement, we strive to foster a more cooperative healthcare environment that ultimately benefits all stakeholders. In doing so, we hope to redefine the patient-provider relationship, paving the way for a future where shared decision-making becomes the norm in healthcare.

Media

Media

Integrations Supported

Microsoft 365

Integrations Supported

Microsoft 365

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Syllable

Company Location

United States

Company Website

syllable.ai/

Company Facts

Organization Name

Veradigm

Date Founded

1986

Company Location

United States

Company Website

veradigm.com/followmyhealth-patient-engagement-platform/

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

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