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What is Syllable?

Syllable integrates empathy, transparency, and intelligence into every interaction with patients outside of traditional hospital environments. In 2020, the platform connected with 45 million individuals across the United States through text and chat, addressing questions about appointments, primary care, specialty care, and the COVID-19 pandemic. By utilizing voice automation, Syllable facilitated 4 million patient engagements and linked users to a network of 21,645 physicians. This top-tier solution for healthcare call centers not only empowers patients but also eases operational burdens for providers. By removing communication barriers, Syllable guarantees that patients receive timely care when they need it most. In today's world, patients expect a swift and frictionless healthcare experience that meets their needs efficiently. Sadly, they often encounter a confusing maze of call transfers, lengthy wait times, and difficult-to-navigate websites just to access the services they require. Syllable partners with many of the country's leading healthcare organizations to improve this situation, striving to transform how patients access healthcare services. Ultimately, the platform's mission is to create a more accessible and patient-friendly healthcare landscape for all stakeholders involved.

What is Get Well?

Get Well is revolutionizing the healthcare landscape with a focus on digital patient engagement and has more than 20 years of experience in creating personalized care solutions. By seamlessly blending effective communication techniques with scientific data, we provide cutting-edge technology that guides patients through every step of their healthcare experience. Our innovative tools deliver essential information right when patients need it, which not only improves health outcomes but also contributes to a more equitable healthcare environment for all stakeholders. Committed to engaging today’s healthcare consumers, Get Well offers customized support tailored to each stage of the care journey. Moreover, our digital engagement solutions are crafted to present timely, pertinent information while addressing the individual needs of every patient. This dedication to personalization not only strengthens the bond between patients and their healthcare providers but also ensures that each person’s experience is enriching and supportive, ultimately fostering a more compassionate healthcare system. In doing so, we aim to create an environment where patients feel valued and empowered in their care.

Media

Media

Integrations Supported

Integrations Supported

Ploy

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

Syllable

Company Location

United States

Company Website

syllable.ai/

Company Facts

Organization Name

Get Well

Date Founded

2000

Company Location

United States

Company Website

www.getwellnetwork.com

Categories and Features

Patient Engagement

Not specified

Categories and Features

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