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What is Syllable?

Syllable integrates empathy, transparency, and intelligence into every interaction with patients outside of traditional hospital environments. In 2020, the platform connected with 45 million individuals across the United States through text and chat, addressing questions about appointments, primary care, specialty care, and the COVID-19 pandemic. By utilizing voice automation, Syllable facilitated 4 million patient engagements and linked users to a network of 21,645 physicians. This top-tier solution for healthcare call centers not only empowers patients but also eases operational burdens for providers. By removing communication barriers, Syllable guarantees that patients receive timely care when they need it most. In today's world, patients expect a swift and frictionless healthcare experience that meets their needs efficiently. Sadly, they often encounter a confusing maze of call transfers, lengthy wait times, and difficult-to-navigate websites just to access the services they require. Syllable partners with many of the country's leading healthcare organizations to improve this situation, striving to transform how patients access healthcare services. Ultimately, the platform's mission is to create a more accessible and patient-friendly healthcare landscape for all stakeholders involved.

What is Spruce Health?

In the realm of contemporary healthcare communication, Spruce stands out as a streamlined and effective solution for engaging with patients, healthcare professionals, and various health collaborators. By integrating your current communication channels with innovative tools into a user-friendly email inbox, Spruce consolidates all correspondence into a powerful team mailbox. This platform empowers you to interact seamlessly with both your colleagues and patients via a single HIPAA-compliant email address, simplifying the management of patient inquiries, voicemail responses, and more—all in one convenient location. The ability to deliver timely messages to patients enhances proactive care, enabling you to address potential issues before they escalate into emergencies. As a result, you can cultivate stronger connections with your patients while improving the overall efficiency of care. Additionally, leveraging virtual care options and automating complex workflows allows you and your team to maximize productivity and minimize repetitive tasks, ultimately leading to a more responsive healthcare environment. With Spruce, not only do you streamline communication, but you also enhance the quality of care provided to your patients.

Media

Media

Integrations Supported

Elation Health
Morf

Integrations Supported

Elation Health
Morf

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$24 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Syllable

Company Location

United States

Company Website

syllable.ai/

Company Facts

Organization Name

Spruce Health

Date Founded

2013

Company Location

United States

Company Website

www.sprucehealth.com

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Categories and Features

Mental Health

Appointment Reminders
Appointment Scheduling
Assessment & Treatment Plans
Billing & Invoicing
Claims Management
E-Prescribing
EDI
EMR / EHR
HIPAA Compliant
Inpatient / Residential
Multi-Provider Practice
Patient Portal
Personnel Management
Progress Notes
Single Provider Practice

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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