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What is Symphia NowForce?

Symphia NowForce enhances real-time communication and boosts situational awareness, resulting in more efficient strategies for incident management and response. By leveraging advanced smart devices alongside reliable wireless and mobile networks, organizations can quickly adjust to developing situations as they occur. This adaptable and scalable platform fosters information sharing, centralized communication, and coordinated actions among diverse teams, regardless of geographical boundaries. It effectively links personnel and units, allowing for immediate access to insights and alerts, ensuring that responses are efficient no matter where they are required. The platform employs smart technology and networking capabilities to facilitate instant interaction through video, voice, and text, promoting a seamless information flow. It ensures a constant 24/7 connection between operations leadership, security operation centers, security teams, and local emergency responders, thereby creating a unified front during crises. Furthermore, a comprehensive overview of emergency dispatch not only enhances situational awareness but also accelerates response times, which is critical for resolving incidents effectively. Ultimately, Symphia NowForce not only strengthens communication but also revolutionizes the way organizations handle emergencies, making them more prepared and responsive to any situation that may arise. This innovative approach can significantly reduce the impact of crises on communities.

What is PTS Solutions?

PTS Platinum Plus products are crafted to be intuitive, ensuring that even first-time users can navigate them with ease. Each stage of usage is accompanied by detailed help features, enhancing user experience. While PTS mainly targets small to mid-sized agencies, its powerful functionalities are equally effective for larger organizations in the sector. The platform supports multiple deployment methods, such as SaaS cloud solutions, on-premise installations, or systems managed by agencies, accommodating the unique needs of every agency. Moreover, it streamlines incident reporting for law enforcement, covering aspects like arrests, citations, evidence management, and compliance with NIBRS standards. Additionally, PTS offers specialized dispatch and event management tools tailored for 911 call centers, law enforcement, and emergency responders. Its capabilities span from fundamental booking and release functions to advanced jail and offender management, including the handling of mugshots and warrants. Users are empowered to conduct NCIC queries for criminal warrants, stolen items, and missing individuals from various devices like smartphones, tablets, or laptops, which ensures adaptability and efficiency across different operational scenarios. This adaptability ultimately positions PTS as an invaluable resource for agencies aiming to bolster their law enforcement and management functions, making it a top choice in the industry.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Intellicene

Date Founded

2002

Company Location

United States

Company Website

intellicene.com/symphia-nowforce/

Company Facts

Organization Name

PTS Solutions

Date Founded

1988

Company Location

United States

Company Website

ptssolutions.com

Categories and Features

EMS

Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management

Fire Department

Custom Map Views
Equipment Tracking
Event Calendar
Facility Pre-planning Data
In-Vehicle Navigation
Incident Response Checklists
Pictometry Imagery
Scheduling
Search

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

Categories and Features

Fire Department

Custom Map Views
Equipment Tracking
Event Calendar
Facility Pre-planning Data
In-Vehicle Navigation
Incident Response Checklists
Pictometry Imagery
Scheduling
Search

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

Jail Management

Booking
Cell Maintenance
Check In / Out
Commissary Management
Incarceration Records
Inmate Accounting
Officer Shift Notes
Time Management

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

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