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What is Symphony?

Symphony Communication software is tailored specifically for the financial services sector, comprising four integrated platforms: Messaging, Voice, Directory, and Analytics. It is relied upon by over 500,000 users and more than 1,000 institutions, including all ten of the largest investment banks globally. Symphony Messaging serves as a versatile chat application for both internal and external communications. With its Federation feature, users can send messages off-channel via WhatsApp, SMS, WeChat, and LINE, all while adhering to the stringent compliance regulations of the financial industry. The software is accessible on both desktop and mobile devices, promoting adaptable work environments. The Symphony Voice platform is crafted for voice communication within the global finance sphere. This includes the Cloud9 trader voice solution, which connects traders with related teams seamlessly. Additionally, the award-winning wireless turret phone alternative facilitates easy deployment and boasts an array of robust features in a fully cloud-based software service. The interconnected Symphony Directory allows users to swiftly search for, locate, and contact financial counterparties in mere seconds, enhancing communication efficiency within the industry. Overall, Symphony's comprehensive suite of tools is designed to optimize collaboration and connectivity in a fast-paced financial landscape.

What is Microsoft Kaizala?

Microsoft Kaizala is a user-friendly and secure platform created for mobile messaging and work management, enabling users to connect with a variety of networks such as partners, suppliers, customers, and citizens while maintaining secure communications. By registering with just a phone number, users can easily coordinate and collaborate with anyone, significantly boosting their work productivity. The application supports rich multimedia messaging and offers audio and video calling, all accessible within an intuitive chat interface that promotes seamless interaction. Additionally, users can efficiently handle tasks, gather data, and derive insights through the versatile work management action cards provided by Kaizala. This platform allows for secure connections with millions of users and the formation of adaptable groups that can employ various structures, including hierarchical and hub-and-spoke models, facilitated by its open directory approach. The straightforward sign-up process, which requires only a phone number, makes it accessible to a wide audience. Furthermore, Microsoft Kaizala supports the digitization of various business processes by enabling integrations with multiple business systems through its open APIs and customizable action cards. Users can also automate certain workflows through Microsoft 365 integration, which encompasses tools such as Microsoft Flow, SharePoint, Excel, and Power BI, enhancing its utility for contemporary businesses. Overall, the extensive integration and automation features position Microsoft Kaizala not just as a messaging tool but as an essential element for efficient business management and organizational effectiveness. As organizations continue to seek streamlined solutions, Kaizala stands out as a comprehensive resource for enhancing communication and efficiency in the workplace.

Media

Media

Integrations Supported

AccessFintech
Appian
Citrix Workspace
Confluence
FlexTrade
Franz
Google Cloud CDN
HERE Enterprise Browser
Hammerstone Markets
LINE
Microsoft Power BI
Microsoft SharePoint
PagerDuty
Quickwork
Saphyre
ServiceNow
Smarsh
Unqork
Verint Community
Zoom

Integrations Supported

AccessFintech
Appian
Citrix Workspace
Confluence
FlexTrade
Franz
Google Cloud CDN
HERE Enterprise Browser
Hammerstone Markets
LINE
Microsoft Power BI
Microsoft SharePoint
PagerDuty
Quickwork
Saphyre
ServiceNow
Smarsh
Unqork
Verint Community
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$4 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Symphony Communication

Date Founded

2014

Company Location

United States

Company Website

symphony.com

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

www.microsoft.com

Categories and Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Internal Communications

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Team Chat

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Team Communication

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Categories and Features

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Internal Communications

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Messaging

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Team Chat

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Team Communication

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Work Management

Access Roles / Permissions
CRM
Calendar Management
Collaboration Tools
File Storage / File Sharing
Kanban
Messaging / Discussion
Performance Metrics
Project Management
Reporting / Analytics
Resource Management
Strategic Planning
Task Management
Time Tracking
Version Control
Workflow Management

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