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Dialpad ConnectDialpad Connect is an advanced, AI-powered customer communications platform designed to unify voice calls, video meetings, and team messaging into a single, intuitive experience that enhances productivity and customer satisfaction. Its intelligent features include real-time call transcription, automated voicemail transcription, AI-generated conversation summaries, and actionable recommendations that keep users focused and informed during every interaction. The platform integrates seamlessly with a wide array of popular business tools such as Salesforce, Zendesk, Microsoft Teams, Google Workspace, and Hubspot, enabling organizations to streamline workflows and centralize communication data. Built on a robust dual-cloud infrastructure, Dialpad Connect delivers enterprise-grade reliability with 100% uptime SLA, comprehensive disaster recovery, and 24/7 customer support. It meets strict security and privacy standards, including GDPR, HIPAA, SOC 2, ISO certifications, and LGPD compliance, ensuring sensitive data is well protected. Dialpad’s AI capabilities extend to providing live coaching to agents during calls, facilitating better sales outreach, and offering real-time analytics to boost operational efficiency. The platform caters to businesses of all sizes, from startups to global enterprises, helping them transform their communication strategies. Dialpad Connect simplifies complex communication needs into a unified platform that supports inbound and outbound contact centers, cloud phone systems, and virtual collaboration. Its flexibility and scalability allow organizations to adapt and grow while maintaining exceptional customer experiences. Ultimately, Dialpad Connect turns everyday conversations into actionable insights that drive business growth.
What is SyncWords?
SyncWords stands at the forefront of the industry by automating the creation of captions and subtitles for both live broadcasts and pre-recorded content. Our team brings together experts from the fields of broadcasting, machine learning, and web design to create innovative solutions that truly stand out. By integrating our proprietary artificial intelligence and automation technologies throughout the entire captioning process, we enhance both efficiency and quality. For online meetings and streaming services, we offer real-time live subtitles that significantly improve accessibility and viewer engagement. Event organizers can take advantage of our live captioning services, which ensure that audiences can easily stay on track with the presented material. Additionally, our services extend to OTT and broadcast platforms, where we provide subtitled content in over 100 languages worldwide, making it accessible to a diverse audience. Our Caption Media solution facilitates the swift and economical production of high-quality captions, leveraging advanced AI technology to achieve outstanding results. For clients lacking existing transcripts, our Transcribe Media service simplifies the caption production process, providing options for both human and automatic speech recognition (ASR) to suit various needs. Moreover, we offer comprehensive translation services to produce subtitles in more than 100 languages, effectively expanding the global reach of your content. Ultimately, our unwavering commitment to innovation and excellence cements our position as a leader in the realm of captioning and subtitling services, continuously setting new standards for quality and accessibility. Our forward-thinking approach ensures that we remain responsive to the evolving needs of our clients and the media landscape.
What is Go Transcribe?
Sign up for a complimentary account to easily upload your audio and video files to our online transcription service. Studies show that videos featuring subtitles tend to capture more attention and engage viewers effectively. Given that over 80% of content consumed on social media is watched without sound, adding subtitles can greatly improve viewer engagement! When you provide subtitles, you make it easier for your audience to understand your message. For example, if you're urging support for a noble cause, subtitles can increase the chances of receiving donations by ensuring your message is conveyed clearly; the same principle applies when promoting products or services! Additionally, subtitles are especially useful for those with hearing disabilities. These reasons illustrate the significant advantages subtitles can bring to your business. If you're unfamiliar with the process, creating subtitles can be both labor-intensive and expensive. Fortunately, we offer solutions that will streamline this process, making it much simpler for you to enhance your content. With our assistance, you can focus on what truly matters—connecting with your audience and driving engagement.
Integrations Supported
Zuddl
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$10.80 one-time payment
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
SyncWords
Date Founded
2012
Company Location
United States
Company Website
www.syncwords.com
Company Facts
Organization Name
Go Transcribe
Company Location
United Kingdom
Company Website
go-transcribe.com
Categories and Features
Categories and Features
Speech Recognition
Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition
