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What is Synchro?

Synchro is a cutting-edge online scheduling solution tailored for Family Medicine Groups (GMFs) in Quebec, including educational GMFs and practices with multiple doctors. This innovative platform replaces outdated scheduling methods such as Excel spreadsheets, whiteboards, and tedious phone calls that managers often rely on to organize their teams. The system empowers staff to share their availability, absences, and scheduling preferences using straightforward language (for instance, "no on-call on Tuesdays, and I’d like to keep Fridays free in March"), while allowing clinics to establish overarching guidelines and fairness expectations. Within seconds, Synchro generates a fully optimized monthly schedule that prevents conflicts and guarantees a balanced distribution of shifts, including evenings and weekends, among team members. What sets it apart is its ability to manage three unique scheduling elements that are typically not integrated by other tools: the allocation of walk-in appointment slots, the structuring of on-call duties, and the management of shared office spaces (determining which physician occupies which room each day). Moreover, the platform includes a shift-transfer board for staff to offer shifts for others to take, ensuring full accountability. It also provides a collaborative team calendar that updates in real time, works seamlessly with Google and Apple Calendar, offers mobile access, and features role-based permissions for improved security. With encryption for data transmission and storage, detailed audit trails, daily backups, and support for both French and English, this robust suite of features guarantees that clinics can manage their scheduling processes efficiently and effectively. In essence, Synchro revolutionizes the way medical teams coordinate their schedules, ultimately enhancing patient care.

What is Avie?

Avie is a premium AI receptionist solution crafted specifically for clinics in different specialties, utilizing cutting-edge generative AI technology via WhatsApp. Tailored for Brazilian healthcare settings, Avie offers 24/7 service, adeptly addressing patient questions in real-time while drawing on the clinic's unique data to deliver precise answers. It streamlines appointment management by presenting available slots directly from the clinic's calendar, and it adeptly handles confirmations, rescheduling, or cancellations with ease. Moreover, clinic staff can oversee every conversation through a seamless CRM system, and each clinic gains access to a customized booking website. Fully operational in Brazilian Portuguese, this service significantly improves accessibility for local users. Beyond these features, it also supports various operational aspects such as managing patient inquiries, scheduling appointments, performing follow-ups, and ensuring smooth clinic CRM functions, positioning it as an essential asset for contemporary healthcare environments. By integrating such advanced technology, Avie not only enhances efficiency but also elevates the overall patient experience in clinics.

Media

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Media

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Integrations Supported

Integrations Supported

WhatsApp

API Availability

API Availability

Pricing Information

10$ per month per user
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Synchro

Date Founded

2025

Company Location

Canada

Company Website

www.synchromd.com

Company Facts

Organization Name

Avie

Date Founded

2026

Company Location

Brazil

Company Website

avie.me/

Categories and Features

Medical Scheduling

Not specified

Categories and Features

Medical Scheduling

Not specified

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