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What is Synchro?

Synchro is a cutting-edge online scheduling solution tailored for Family Medicine Groups (GMFs) in Quebec, including educational GMFs and practices with multiple doctors. This innovative platform replaces outdated scheduling methods such as Excel spreadsheets, whiteboards, and tedious phone calls that managers often rely on to organize their teams. The system empowers staff to share their availability, absences, and scheduling preferences using straightforward language (for instance, "no on-call on Tuesdays, and I’d like to keep Fridays free in March"), while allowing clinics to establish overarching guidelines and fairness expectations. Within seconds, Synchro generates a fully optimized monthly schedule that prevents conflicts and guarantees a balanced distribution of shifts, including evenings and weekends, among team members. What sets it apart is its ability to manage three unique scheduling elements that are typically not integrated by other tools: the allocation of walk-in appointment slots, the structuring of on-call duties, and the management of shared office spaces (determining which physician occupies which room each day). Moreover, the platform includes a shift-transfer board for staff to offer shifts for others to take, ensuring full accountability. It also provides a collaborative team calendar that updates in real time, works seamlessly with Google and Apple Calendar, offers mobile access, and features role-based permissions for improved security. With encryption for data transmission and storage, detailed audit trails, daily backups, and support for both French and English, this robust suite of features guarantees that clinics can manage their scheduling processes efficiently and effectively. In essence, Synchro revolutionizes the way medical teams coordinate their schedules, ultimately enhancing patient care.

What is OnCall IQ?

Smart management of on-call scheduling for service teams can greatly enhance operational efficiency. By automating the creation of your on-call roster, you can ensure that team members receive timely notifications at both the start and end of their shifts. This seamless process, combined with effective call routing and documentation, ensures that potential customers have a positive first impression of your business, which can translate into greater opportunities for growth. Furthermore, a shared voicemail system allows crucial customer messages to be easily accessible to you and your team, improving collective awareness of each engagement. This organized strategy not only accelerates response times but also cultivates a more unified team dynamic, thereby promoting better collaboration and communication within the group. Ultimately, embracing intelligent coordination transforms the way service groups operate, enhancing both customer satisfaction and team efficiency.

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Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

10$ per month per user
Free Trial Offered?

Pricing Information

$49 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Synchro

Date Founded

2025

Company Location

Canada

Company Website

www.synchromd.com

Company Facts

Organization Name

OnCall IQ

Date Founded

2019

Company Location

United States

Company Website

oncalliq.com

Categories and Features

Medical Scheduling

Not specified

Categories and Features

HVAC

Scheduling
Technician Management

Service Dispatch

Mobile Access
Scheduling
Self Service Portal
Technician Management

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