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What is Synchro?

Synchro is a cutting-edge online scheduling solution tailored for Family Medicine Groups (GMFs) in Quebec, including educational GMFs and practices with multiple doctors. This innovative platform replaces outdated scheduling methods such as Excel spreadsheets, whiteboards, and tedious phone calls that managers often rely on to organize their teams. The system empowers staff to share their availability, absences, and scheduling preferences using straightforward language (for instance, "no on-call on Tuesdays, and I’d like to keep Fridays free in March"), while allowing clinics to establish overarching guidelines and fairness expectations. Within seconds, Synchro generates a fully optimized monthly schedule that prevents conflicts and guarantees a balanced distribution of shifts, including evenings and weekends, among team members. What sets it apart is its ability to manage three unique scheduling elements that are typically not integrated by other tools: the allocation of walk-in appointment slots, the structuring of on-call duties, and the management of shared office spaces (determining which physician occupies which room each day). Moreover, the platform includes a shift-transfer board for staff to offer shifts for others to take, ensuring full accountability. It also provides a collaborative team calendar that updates in real time, works seamlessly with Google and Apple Calendar, offers mobile access, and features role-based permissions for improved security. With encryption for data transmission and storage, detailed audit trails, daily backups, and support for both French and English, this robust suite of features guarantees that clinics can manage their scheduling processes efficiently and effectively. In essence, Synchro revolutionizes the way medical teams coordinate their schedules, ultimately enhancing patient care.

What is PolyOptimum ProAct?

The system's essential elements encompass the configuration of its backbone, robust security protocols, regular maintenance, a customizable staff database, streamlined scheduling, capabilities for international staffing, SMS and text messaging functionalities, violation monitoring, electronic timesheet approvals, scheduling simulations, and extensive reporting tools. ProAct-Lite functions as the online counterpart to ProAct, integrating features such as a staff database, scheduling capabilities, violation oversight, SMS/text messaging options, staffing management, electronic approval of timesheets, and basic reporting tools. This system is equipped with various resources to facilitate communication and engagement with employees and volunteers through their mobile devices. Users are offered a variety of choices for managing their staff, including the ability to request schedules, swap shifts, monitor availability, address staffing shortages, log overtime, manage call-backs, and confirm timesheets, thereby enhancing the efficiency of workforce management. Furthermore, by promoting effective communication and flexibility, the platform not only improves operational efficiency but also significantly boosts employee morale and involvement in the workplace. Ultimately, this comprehensive approach aids organizations in adapting to the dynamic nature of workforce management.

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Integrations Supported

Integrations Supported

Azure NetApp Files
NetApp Cloud Insights

API Availability

API Availability

Pricing Information

10$ per month per user
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Synchro

Date Founded

2025

Company Location

Canada

Company Website

www.synchromd.com

Company Facts

Organization Name

PolyOptimum

Company Website

www.polyoptimum.com

Categories and Features

Medical Scheduling

Not specified

Categories and Features

Medical Scheduling

On Call Scheduling
Staff Scheduling

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