Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Jotform Reviews & Ratings
    7,150 Ratings
    Company Website
  • SurveySparrow Reviews & Ratings
    2,989 Ratings
    Company Website
  • HubSpot CRM Reviews & Ratings
    25,028 Ratings
    Company Website
  • Titan Reviews & Ratings
    363 Ratings
    Company Website
  • LM-Kit.NET Reviews & Ratings
    22 Ratings
    Company Website
  • Podium Reviews & Ratings
    2,054 Ratings
    Company Website
  • QueryPal Reviews & Ratings
    2 Ratings
    Company Website
  • LALAL.AI Reviews & Ratings
    4,195 Ratings
    Company Website
  • Vertex AI Reviews & Ratings
    727 Ratings
    Company Website
  • StackAI Reviews & Ratings
    36 Ratings
    Company Website

What is Syncly?

Syncly's AI-driven feedback analysis promptly categorizes and uncovers negative indicators lurking within customer feedback. By centralizing your feedback, you can take proactive measures based on real-time insights that enhance your quest for a five-star customer experience. Automated tagging empowers you to confidently sort through even the most overwhelming waves of feedback from customers. Our advanced AI model helps you pinpoint genuine issues that might not significantly impact your CSAT scores. You can swiftly identify urgent critical problems and delve into key factors affecting revenue, as well as sudden fluctuations in feedback. Leverage our analysis to evaluate the top 10 negative sentiments rapidly, and examine the prevailing topics to equip your team to concentrate on what truly matters. Visualize customer trends immediately through informative charts, allowing for quick detection of anomalies and enabling prompt sharing of insights to ensure organizational alignment. With a comprehensive dashboard, you gain the insights needed to make informed decisions, ensuring a consistently exceptional five-star customer experience, while also fostering continuous improvement across your operations.

What is SupporTrends?

Our advanced AI solutions enable the analysis and classification of customer feedback from a variety of sources, including support tickets, online reviews, call recordings, and surveys, providing you with a more comprehensive understanding of your natural language data. Customers share valuable qualitative insights through different channels, such as surveys, emails, chat interactions, and phone conversations. They often raise questions regarding potential purchases or voice their intent to return items. By employing Machine Learning techniques, we can decode the subtleties related to Customer Churn and Retention. This empowers you to quickly identify the traits, products, and feedback types most closely associated with Customer Retention and Churn, which can lead to more strategic business decisions. Recognizing these trends can greatly improve your capacity to enhance customer satisfaction and foster long-term loyalty. Ultimately, the insights derived from this analysis can drive more effective engagement strategies.

Media

Media

Integrations Supported

Intercom
Jira
Salesforce
Zendesk
Aircall
Axis LMS
Discord
Front
Gong
HelpDesk
HubSpot CRM
HubSpot Customer Platform
Kustomer
Linear
Microsoft Excel
Opus 2
Slack
SurveyMonkey
Typeform
Zapier

Integrations Supported

Intercom
Jira
Salesforce
Zendesk
Aircall
Axis LMS
Discord
Front
Gong
HelpDesk
HubSpot CRM
HubSpot Customer Platform
Kustomer
Linear
Microsoft Excel
Opus 2
Slack
SurveyMonkey
Typeform
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$249 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Deep BlueDot

Date Founded

2022

Company Location

United States

Company Website

syncly.app/

Company Facts

Organization Name

SupporTrends

Company Website

supportrends.com

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Popular Alternatives

Popular Alternatives

Syncly Reviews & Ratings

Syncly

Deep BlueDot