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What is Syncro?

Syncro serves as a comprehensive business platform designed specifically for managing a successful managed service provider (MSP). Experience the convenience of PSA, RMM, and remote access all bundled into one cost-effective solution. Additionally, you can enhance your productivity even further with seamless integrations to over 50 MSP and business applications that you already utilize. The pricing structure of Syncro is straightforward, offering a single flat fee that covers all PSA, RMM, and remote access functionalities, allowing for unlimited endpoints with no binding contracts or minimum requirements. This simplicity makes it easier for MSPs to budget and plan their services effectively.

What is Alert Logic?

Alert Logic stands out as the sole managed detection and response (MDR) service that offers extensive protection across public clouds, SaaS, on-premises, and hybrid settings. With our advanced cloud-native technology and dedicated team of security professionals, we safeguard your organization around the clock, ensuring a prompt and effective response to any potential threats that may arise. Our commitment to comprehensive security enables businesses to focus on their core operations with peace of mind.

Media

Media

Integrations Supported

Axis LMS
Comet Backup
FlexPoint
Flowroute
FreePBX
Google Drive
Huntress
IT Glue
Mesh
Network Glue
QuickBooks Online
ScalePad Backup Radar
Slack
Strategy Overview
TurboDocx
Xero
n8n
vCIO Hero

Integrations Supported

Blink
Validato

API Availability

Has API

API Availability

Pricing Information

$129 per user per month
$129 per user per month (Core Plan) or
$179 per user per month (Team Plan)
Free Trial Offered?

Pricing Information

Essentials, Professional & Enterprise offerings for varying coverage.

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Syncro

Date Founded

2013

Company Location

United States

Company Website

syncromsp.com

Company Facts

Organization Name

Fortra

Date Founded

1982

Company Location

United States

Company Website

alertlogic.com

Categories and Features

AI PSA

Not specified

Cybersecurity

Endpoint Management
Incident Management
Vulnerability Scanning

Dark Web Monitoring

Not specified

Endpoint Management

Not specified

Endpoint Protection

Application Security
Device Management
Web Threat Management

IT Security

Internet Usage Monitoring
Vulnerability Scanning
Web Threat Management

MSP

Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Access Control (NAC)

Authentication
Authorization
Dashboard
Posture Assessment

Network Security

Access Control
Analytics / Reporting
Intrusion Detection System
Vulnerability Scanning

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Document Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Patch Management
Real-time Alerts
Remediation Management

Categories and Features

Cloud Security

Application Security
Incident Management
Intrusion Detection System
Threat Intelligence
Vulnerability Management

Cybersecurity

AI / Machine Learning
Incident Management
Vulnerability Scanning

Dark Web Monitoring

Not specified

Endpoint Detection and Response (EDR)

Behavioral Analytics
Blacklisting/Whitelisting
Continuous Monitoring
Malware/Anomaly Detection
Prioritization
Remediation Management
Root Cause Analysis

Log Management

Archiving
Compliance Reporting
Consolidation
Data Visualization
Event Logs
Network Logs
Remediation
Syslogs
Thresholds
Web Logs

Network Security

Analytics / Reporting
Firewalls
Internet Usage Monitoring
Intrusion Detection System
Threat Response
Vulnerability Scanning

Vulnerability Management

Asset Discovery
Network Scanning
Prioritization
Risk Management
Vulnerability Assessment
Web Scanning

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