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What is Syncro?

Syncro serves as a comprehensive business platform designed specifically for managing a successful managed service provider (MSP). Experience the convenience of PSA, RMM, and remote access all bundled into one cost-effective solution. Additionally, you can enhance your productivity even further with seamless integrations to over 50 MSP and business applications that you already utilize. The pricing structure of Syncro is straightforward, offering a single flat fee that covers all PSA, RMM, and remote access functionalities, allowing for unlimited endpoints with no binding contracts or minimum requirements. This simplicity makes it easier for MSPs to budget and plan their services effectively.

What is Claranet?

An exploration into the heightened challenges encountered by leaders in technology, along with the tactics that can be utilized to promote effective decision-making and successful project execution during these extraordinary times, prompts the inquiry, “Is there a better way to approach this?” In both major retail sectors and the highly regulated finance industry, we focus on building strong and lasting alliances based on shared trust. By tapping into creative perspectives from your own field as well as other industries, we can broaden our understanding. Our commitment to investigating the latest cybersecurity threats allows us to consistently enhance our cybersecurity offerings, ensuring they stay relevant and impactful. The knowledge acquired from hands-on testing not only improves our training processes but also generates a feedback loop that benefits both elements, facilitating continual advancement. This interconnected dynamic ultimately bolsters the overall quality of our service delivery while helping us stay ahead of emerging challenges.

Media

Media

Integrations Supported

Comet Backup
Domotz
Google Workspace
Hudu
Huntress
IT Glue
Mailchimp
Microsoft 365
Network Glue
OpenText Core Endpoint Protection
Pax8
QuickBooks Online
ScalePad Lifecycle Insights
ScalePad Quoter
ShipStation
Splashtop Remote Support
Strategy Overview
Stripe
Tier2 Tickets
Warranty Wizard

Integrations Supported

Comet Backup
Domotz
Google Workspace
Hudu
Huntress
IT Glue
Mailchimp
Microsoft 365
Network Glue
OpenText Core Endpoint Protection
Pax8
QuickBooks Online
ScalePad Lifecycle Insights
ScalePad Quoter
ShipStation
Splashtop Remote Support
Strategy Overview
Stripe
Tier2 Tickets
Warranty Wizard

API Availability

Has API

API Availability

Has API

Pricing Information

$129 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Syncro

Date Founded

2013

Company Location

United States

Company Website

syncromsp.com

Company Facts

Organization Name

Claranet

Date Founded

1996

Company Location

United Kingdom

Company Website

www.claranet.co.uk

Categories and Features

Cybersecurity

AI / Machine Learning
Behavioral Analytics
Endpoint Management
IOC Verification
Incident Management
Tokenization
Vulnerability Scanning
Whitelisting / Blacklisting

Endpoint Detection and Response (EDR)

Behavioral Analytics
Blacklisting/Whitelisting
Continuous Monitoring
Malware/Anomaly Detection
Prioritization
Remediation Management
Root Cause Analysis

Endpoint Protection

Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting

IT Security

Anti Spam
Anti Virus
Email Attachment Protection
Event Tracking
IP Protection
Internet Usage Monitoring
Intrusion Detection System
Spyware Removal
Two-Factor Authentication
Vulnerability Scanning
Web Threat Management
Web Traffic Reporting

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Access Control (NAC)

Authentication
Authorization
Automated Hotfix / Updates
Centralized Policy Management
Dashboard
Device Auto-Provisioning
Device Self-Registration
Posture Assessment
Quarantine / Remediation
Secure Guest Access

Network Security

Access Control
Analytics / Reporting
Compliance Reporting
Firewalls
Internet Usage Monitoring
Intrusion Detection System
Threat Response
VPN
Vulnerability Scanning

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Categories and Features

Cloud Management

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

Endpoint Detection and Response (EDR)

Behavioral Analytics
Blacklisting/Whitelisting
Continuous Monitoring
Malware/Anomaly Detection
Prioritization
Remediation Management
Root Cause Analysis

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