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What is Syncro?

Syncro serves as a comprehensive business platform designed specifically for managing a successful managed service provider (MSP). Experience the convenience of PSA, RMM, and remote access all bundled into one cost-effective solution. Additionally, you can enhance your productivity even further with seamless integrations to over 50 MSP and business applications that you already utilize. The pricing structure of Syncro is straightforward, offering a single flat fee that covers all PSA, RMM, and remote access functionalities, allowing for unlimited endpoints with no binding contracts or minimum requirements. This simplicity makes it easier for MSPs to budget and plan their services effectively.

What is Optimize365?

Optimize365 is a cloud-centric solution aimed at enhancing security posture management for Microsoft 365, specifically created for managed service providers (MSPs), managed security service providers (MSSPs), and IT departments overseeing multiple Microsoft 365 tenants. The platform assesses tenant configurations against predefined security benchmarks, identifies configuration discrepancies and potential risks, and enables automated correction of security settings within Microsoft 365. A centralized multi-tenant dashboard improves visibility across diverse client environments, while features such as change tracking and compliance framework mapping empower teams to efficiently monitor security status over time. In addition to generating reports for clients, it conducts assessments for AI readiness and performs audits on app registrations, ensuring thorough oversight. Optimize365 connects to Microsoft 365 using Microsoft Graph and offers integration with professional services automation (PSA) tools to facilitate the incorporation of security insights into operational workflows. Its intuitive interface further enables IT teams to manage security more efficiently and respond promptly to emerging threats, ultimately enhancing their overall security posture. Moreover, by simplifying complex security processes, Optimize365 allows organizations to focus on their core competencies while maintaining robust security measures.

Media

Media

Integrations Supported

Domo
Domotz
FlexPoint
Flowroute
Google Drive
HappySat
MyGlue
OpenText Core Endpoint Protection
Pax8
QuickBooks Online
QuickBooks Online Advanced
ScalePad
ScalePad Quoter
Simplesat
Stripe
TechSuite
Tier2 Tickets
WooCommerce
vCIO Hero

Integrations Supported

ConnectWise PSA

API Availability

Has API

API Availability

Pricing Information

$129 per user per month
$129 per user per month (Core Plan) or
$179 per user per month (Team Plan)
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars

Training Options

Not specified

Company Facts

Organization Name

Syncro

Date Founded

2013

Company Location

United States

Company Website

syncromsp.com

Company Facts

Organization Name

CyberFOX

Date Founded

2022

Company Location

United States

Company Website

www.cyberfox.com/platforms/optimize365/

Categories and Features

AI PSA

Not specified

Cybersecurity

Endpoint Management
Incident Management
Vulnerability Scanning

Dark Web Monitoring

Not specified

Endpoint Management

Not specified

Endpoint Protection

Application Security
Device Management
Web Threat Management

IT Security

Internet Usage Monitoring
Vulnerability Scanning
Web Threat Management

MSP

Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Access Control (NAC)

Authentication
Authorization
Dashboard
Posture Assessment

Network Security

Access Control
Analytics / Reporting
Intrusion Detection System
Vulnerability Scanning

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Document Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Patch Management
Real-time Alerts
Remediation Management

Categories and Features

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